Administrative Assistant (El Paso)

TEXAS WORKFORCE COMMISSION • El Paso, TX • 1h ago

WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at our West Texas Tele-Center in El Paso at 1359 Lomaland Drive.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE: The Administrative Assistant II performs routine (journey-level) administrative support work. Work involves disseminating information, maintaining filing systems and performing internal administrative support work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

Communicate with individuals by phone to retrieve information (such as correct mailing addresses) and may simultaneously enter basic data into the computer system.

Receive and sort faxes and incoming/returned mail.

Record, screen and processes Employer Responses, and re-sends if discrepancies are detected or creates cases if needed.

Review, process, and route all UI documents, forms, or correspondence (such as withholdings, paper certifications or check stubs) to the appropriate parties.

Create claims for basic separation issues and non-monetary issues when necessary.

Use the scanner, will process all appeal documentation that arrives on a daily basis.

Use File Net to quality check all documents as needed.

Answer the door intercom and provide visitors with general information to address their questions

Assist in dissemination of basic information by answering basic questions regarding the UI filing process and eligibility requirements, in addition to resetting or providing instruction on how to set up personal identification numbers.

Record claimant contacts on system and monitors lists to ensure claimants have completed their required contacts.

May prepare and provide claimants copies of requested documents or correspondence and answer related questions.

May research information to solve customer service problems.

Process specific tasks such as re-qualification, sufficient subsequent wages, work wage additions, ineligibility reviews, employer verification forms, and/or work search log verifications.

Adhere to strict deadlines.

Perform related work as assigned.

YOU QUALIFY WITH: -One year of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance and control of forms, records and reports -Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

Graduation from an accredited high school or successful completion of GED certification, plus one year of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance and control of forms, records and reports.

YOU GAIN:

A Family Friendly Certified Workplace.

Competitive salary: $2,799.65/monthly

Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts

Medical Insurance

Paid time off, including time for vacation, sick and family care leave Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online atwww.workintexas.com{target="blank"}or on Taleo (Job Search{target="blank"}). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Similar Jobs

Customer Service Associate I

Dollar Tree • El Paso, TX • 21h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

21h ago

Go to Apply

Immigration Officer

Citizenship and Immigration Services • El Paso, TX • 1d ago

Management & Administrative

Summary Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Immigration Officer, you will provide guidance, conduct research for th...

1d ago

Go to Apply

Senior Field Service Manager -Data Centers

Generac Power Systems • El Paso, TX • 1d ago

Management & Administrative

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator...

1d ago

Go to Apply

Sales Consultants

SUN COM MOBILE LLC/ CRICKET WIRELESS • El Paso, TX • 2d ago

Management & Administrative

Experience: Not a factor. The employer is willing to provide on the job training. Previous Sales experience preferred Education: High School Diploma / GED is required per policy Language: Bilingual (English and Spanish)...

2d ago

Go to Apply

Customer Service Associate

Raising Cane's • El Paso, TX • 3d ago

Management & Administrative

Starting hiring pay at: $12.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In...

3d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • El Paso, TX • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Customer Service Associate

Walgreens • El Paso, TX • 4d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4d ago

Go to Apply

Sales Manager (Part Time)

Carter's/OshKosh • Canutillo, TX • 5d ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

5d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • El Paso, TX • 5d ago

Management & Administrative

5d ago

Go to Apply

OAG- Child Support | Child Support Officer II | 26-0444

ATTORNEY GENERAL OF TEXAS • El Paso, TX • 6d ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00057609 You may apply to the job directly through the...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)