Customer Service Specialist

Sherwin-Williams • Philadelphia, PA • 1h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Stores #3736, located at: 2435 S 24th St. Philadelphia, PA 19145-3032

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Events Specialist Administrative

Marriott • Plymouth Meeting, PA • 26min ago

Management & Administrative

Additional Information Hospitality experience in Hotels or Restaurants preferred,Full availability and on call availability to meet hotel needs Job Number 26050999 Job Category Administrative Location Courtyard by Marrio...

26min ago

Go to Apply

Senior ServiceNow Developer

GovCIO • Trenton, NJ • 1h ago

Management & Administrative

United States Secret Fully remote Information Technology Overview GovCIO is currently hiring fora Senior ServiceNow Developer to support the design, development, and maintenance of mission-enabling applications for the U...

1h ago

Go to Apply

FP&A Manager

Dodge Construction Network • Trenton, NJ • 1h ago

Management & Administrative

Dodge Construction Network (Dodge) is seeking a strategic and results-driven FP&A Manager to lead efforts around financial modeling, revenue forecasting, business partnering, and annual and quarterly planning. This r...

1h ago

Go to Apply

Senior Account Director - Operations Management, Americas

CBRE • Philadelphia, PA • 2h ago

Management & Administrative

Role is equivalent to Americas Account COO and will be the client-facing title POSITION SUMMARY? Operations Management Senior Director will be responsible for support of the Alliance Director (AD) and oversight of Americ...

2h ago

Go to Apply

Enterprise Sales Manager (ESM)

Regus Management Group LLC • Philadelphia, PA • 2h ago

Management & Administrative

Reference #: 46994 Enterprise Sales Manager Remote Position - Location Pennsylvania About the company IWG is the global operator of leading workspace providers with 3,400 locations across 128 countries. Our companies hel...

2h ago

Go to Apply

Vocational Case Manager

The Hartford • Trenton, NJ • 2h ago

Management & Administrative

Vocational Case Manager - CT08HE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your go...

2h ago

Go to Apply

Entry Level Field Project Administrative Assistant

Jacobs • Conshohocken, PA • 6h ago

Management & Administrative

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow, and succeed - today and into tomorrow. Support one of the largest and diverse technical solutions...

6h ago

Go to Apply

Account Manager (Technology or Telcom Sales Experience)

Latitude Inc • Havertown, PA • 6h ago

Management & Administrative

Job Summary: We are seeking a results-driven Account Manager with experience in technology and/or telecommunications sales to manage and grow a portfolio of client accounts. This role focuses on building strong customer...

6h ago

Go to Apply

Senior Operations Manager

BGIS Global Integrated Solutions US LLC • Mount Laurel, NJ • 7h ago

Management & Administrative

BGIS is looking for a Senior Operations Manager to join the team in Mount Laurel, NJ. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy...

7h ago

Go to Apply

ACCOUNT SERVICE MANAGER

The Hartz Mountain Corporation • Trenton, NJ • 7h ago

Management & Administrative

ACCOUNT SERVICE MANAGER Fully Remote - AR, CA, CT, FL, GA, IL, IN, KS, KY, MI, MN, NC, NJ, OH, PA, TN, TX, VA, and WA Job Type Full-time Description Account Service Manager (Remote) About Us: For over 100 years, Hartz ha...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)