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Entry Level Field Support Technician

TEKsystems • South Fallsburg, NY • 2h ago

Category: Technical Support Engineer / Analyst

Location: On-site | Healthcare Environment

Schedule: Full-time | Rotating evenings & limited weekends

Position Summary

We are seeking a Field Support Technician to support end users in a busy medical environment through hands-on and remote technical support. This role is open to green and early-career candidates, including recent college graduates, technical training program attendees, and candidates with internship or school-based IT experience.

The ideal candidate is not expected to know everything on day one. We are looking for a reliable, customer-focused individual with strong communication skills, a willingness to learn, and a genuine interest in IT support. Training, mentorship, and real-world exposure will be provided.

Who This Role Is Ideal For

Recent college graduates (IT, Computer Science, Information Systems, or related fields)

Candidates from technical training or workforce development programs

Individuals with IT internships, lab, classroom, or school help desk experience

Career changers with foundational technical exposure and strong people skills

What We're Really Looking For

A positive attitude and strong work ethic

Comfort interacting with end users in person and remotely

Ability to follow processes, document work, and ask good questions

Interest in building a long-term career in IT support or engineering

Must-Have Skills (Entry-Level Friendly)

Exposure to help desk or technical support (school, internship, or professional)

Basic troubleshooting skills for desktop or end-user issues

Familiarity with ticketing systems or structured issue tracking

Windows 10 or Windows 11 usage or support experience

Nice-to-Have Skills

Active Directory or basic account management exposure

Hardware setup, imaging, or deployment experience

Field support, desktop support, or hands-on technical labs

Experience in healthcare, education, or other fast-paced environments

Job Type & Location

This is a Contract to Hire position based out of South Fallsburg, NY.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in South Fallsburg,NY.

Application Deadline

This position is anticipated to close on May 11, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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