Benefits Supervisor

UPS • Atlanta, GA • 4h ago

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Benefits Supervisor supports the development of healthcare benefits strategy and ongoing management of the full spectrum of health and benefits programs via analysis and execution activities. This role contributes towards the fostering of an employee-centric workplace approach that results in the improved well-being of all employees enrolled in UPS benefits programs and related initiatives. The Benefits Supervisor has strong healthcare strategy, vendor management and program management experience. This role serves as the project manager on select projects, regularly interacts with external vendors and internal stakeholders, and ensures programs are operating as expected and achieving success, while having the opportunity to significantly grow health and benefits business acumen. This role is an independent contributor and may travel domestically on occasion.

Responsibilities

Supports the design, implementation, and ongoing management of healthcare and other employee benefit programs, with a strong focus on accuracy, efficiency, and continuous improvement

Provides operational and analytical support for healthcare benefits, including medical, prescription drug, wellness, and other vendor-administered plans

Manages day-to-day relationships with external benefits vendors (insurance carriers, third-party administrators, and consultants) to ensure services are delivered according to contracts and performance standards

Assists with vendor governance activities such as performance tracking, service issue resolution, data validation, and participation in vendor reviews and RFP processes

Helps ensure benefits programs remain competitive, cost-effective, compliant, and sustainable, supporting consistent administration and risk management

Partners with HR, Finance, Legal, Payroll, and Communication stakeholders to ensure smooth, end-to-end delivery of benefits programs

Supports an employee-focused benefits experience by contributing to programs and initiatives that promote employee well-being and improve understanding of available benefits

Assists with benefits changes, new program implementations, and transitions, ensuring timely execution, clear communication, and minimal disruption to employees

Qualifications

Required:

Must possess a bachelor's degree (or international equivalent) or be a current UPS employee with three years of UPS experience

Must be located in the same geographical location as the job or be willing to self-relocate to the area

Possesses a minimum of two years of prior experience managing healthcare plans and programs

Possesses a minimum of two years of prior experience managing vendors that administer benefits offerings

Shows prior experience formally managing projects of various size and scope

Demonstrates highly effective interpersonal communication skills

Preferred:

Certified Employee Benefit Specialist (CEBS), Certified Employee Benefit Administrator (CEBA) and/or Certified Benefits Professional (CBP) certification

Demonstrates prior working experience and knowledge of the Employee Retirement Income Security Act of 1974 (ERISA)

Additional Information

This job is an internal grade 20F.

The last day for internal applicants to apply is May 4, 2026

Relocation assistance is not offered for this opportunity

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

UPS

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