Senior Strategic Account Manager, Industrial Machinery Sales

Nordson Corporation • Columbus, OH • 5h ago

Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary

The Sr. Strategic Account Manager develops and manages strategic initiatives within selected and appointed Key Accounts in the Nordson IPS, Packaging Division (Americas) business segment. The primary function of the role is to identify and develop mutually beneficial programs and rules of engagement amongst Nordson stakeholders and the Key Account community, with the results leading to profitable revenue growth due to execution of the Nordson Ascend Growth strategy.

Essential Job Duties and Responsibilities

Establish a KEY Account structure inclusive, but not limited to the following:

Strategize, blueprint, implement and manage an evolutionary growth plan for assigned TOP Customers / Key Accounts within the Americas.

Overall account-specific program development and execution

Identification and relationship development of Customer contacts/departments having influential and decision-making capacity

Establish and maintain guidelines detailing rules of engagement from the C-level to plant-site locations

Negotiate and deliver Corporate Partnership Agreements inclusive of pricing, delivery and standardized system platforms and processes

Coordinate and deliver annual pricing platforms

Structure and management of capital projects from inception through installation

Routinely update revenue status against plan including current revenue, backlog and proposed Opportunities to ensure Revenue Gaps (GAP analysis) align with the targeted budget

Actively seek opportunities to replace competitive products with Nordson products via the Nordson NBS Customer Success model

Align TOP Products with Customer processes for standardization across all customer locations

Execute white space initiatives via Nordson Strategic Account Managers (SAM's) at plant-level locations

Review, organize, cleanse and align existing KEY account database

Collaborate with internal stakeholders to drive KEY account strategies through whitespace fulfillment

Interface with Nordson OEM Manager and OEM Team members on newly informed Customer projects to ensure alignment and coordination of unilateral benefits

Establish an intrinsic and mutually collaborative relationship with Nordson Technical Service Manager in anticipation of training opportunities and prioritization of Top Customer needs during unscheduled downtime and on-site technical repair response.

Build in-depth allied vendor and Customer-centric relationships to maintain existing business and create added value-driven revenue

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