Marketing Automation QA Specialist (Salesforce Marketing Cloud)

Creative Circle, LLC • Mettawa, IL • 2h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13438064

Our client is looking for a Marketing Automation QA Specialist to join their team on a one year contract, hybrid onsite in Chicago, IL, with the potential to extend.

The Marketing Automation QA Specialist is part of our well-known healthcare client\'s Digital Lab and will be responsible for playing an integral part of the team building 1:1 marketing programs in Salesforce Marketing Cloud.

Responsibilities include:

-Perform Quality Assurance checks and documentation on high-complexity omnichannel marketing campaigns, including all functional elements of campaigns (creative builds, automations, queries, journeys, etc)

-Ensure high quality, on-time, and error free implementation, testing, and QA of campaigns within the marketing automation platform.

-Create, review, and share standard quality control documents and follow process to ensure accuracy and completeness. \" Participate in agile delivery activities such as QA and continuous improvement.

-Maintain documents per requirements of department document management policies and procedures.

-Identify and resolve gaps and implement improvements to QA processes and documentation

-Provides exemplary customer service while setting, maintaining, and exceeding brand expectations. Provide updates on projects and any risks to Associate Director.

-Keep abreast of 1:1 marketing and email industry best practices and new technology by participating in professional organizations, as well as attending industry seminars and conferences.

Key Leadership Competencies:

-Positive all for one approach to team deliverables and priorities.

-Builds strong relationships to enable higher performance.

-Learns, fast, grasps the essence and can change course quickly where indicated.

-Raises the bar and is never satisfied with the status quo.

-Creates a learning environment and open to suggestions.

-Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Qualifications:

-Salesforce Marketing Cloud Email Specialist Certification

Direct Mail, 1:1 marketing experience

-Minimum of 2 years of hands-on work experience in either campaign build, or campaign and technical QA capacity

-Bachelor\'s Degree

-Ability to think strategically with a strong ability to execute plans and exceed stakeholder expectations and project goals.

-Ability to work independently without day-to-day supervision.

-Demonstrated ability to lead and manage multiple projects simultaneously in a fast-paced, dynamic environment. Demonstrates a clear aptitude for managing projects. Ability to assign priorities and meet delivery dates

-Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively

-Knowledge of database, email, digital, 1:1 marketing concepts and best practices

-Inquisitive, strong analytical skills, including the ability to infer and apply learnings

-Proficiency with MS Excel, SQL, and HTML/ CSS

-Excellent written, verbal, and interpersonal communication skills

-Inquisitive, strong analytical skills, including the ability to infer and apply learnings

\ TOP MUST HAVES:\ 1 Salesforce Marketing Cloud Email Specialist Certificate

2 Demonstrate strong knowledge of SFMC Journey Builder, Automation Studio, and Contact Builder

3 Ability to understand and describe SQL, AMPScript, HTML, JavaScript, and CSS

4 Ability to collaborate with Architects, PM, PgM, and other cross-functional partners to achieve project goals in a timely and accurate way 5 Strong documentation skills

In this position, you may have access to client or customer systems, confidential and/orproprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits

Creative Circle\'s Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignmentwork location{target="_blank" rel="noopener"}is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.\ \ Looking forward to receiving your resume through our website and goi

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