Security Officer Customer Service Patrol

Allied Universal • Akron, OH • 3h ago

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Akron, OH , you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Patrol Officer in a healthcare location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support patients, visitors, and staff with outstanding customer service and communication. In this role, you will contribute to a caring, reliable team that puts people first and acts with integrity while embracing innovation and teamwork.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeMon06:00 AM - 01:00 PMTue07:00 AM - 01:00 PMWed07:00 AM - 01:00 PMThur07:00 AM - 01:00 PMFri07:00 AM - 01:00 PMSat08:00 AM - 01:00 PM

What You'll Do:

Provide customer service to staff, patients, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location.

Respond to incidents, disturbances, and critical situations in a calm, professional, and problem-solving manner, escalating concerns through proper channels when needed.

Conduct regular and random patrols throughout buildings, parking areas, and the perimeter to help to deter unwanted activity and report unusual conditions.

Monitor access points and observe activity in public and restricted areas, documenting incidents and communicating relevant information to site leadership and/or emergency personnel as appropriate.

Minimum Requirements:

Customer service experience is preferred.

Access control and badge experience is preferred.

Comfort using a computer or tablet is preferred.

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

A valid driver's license will be required for driving positions only.

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

Career Growth: Get paid training and access to career growth opportunities.

Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1578918

Location: United States-Ohio-Akron

Job Category: Security Officer

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