Managed Services - Financial Systems Analyst (Infor CSF) - Senior Manager

PwC • Baltimore, MD • 3h ago

Specialty/Competency: Managed Services

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 60%

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Craft and convey clear, impactful and engaging messages that tell a holistic story.

Apply systems thinking to identify underlying problems and/or opportunities.

Validate outcomes with clients, share alternative perspectives, and act on client feedback.

Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

Deepen and evolve your expertise with a focus on staying relevant.

Initiate open and honest coaching conversations at all levels.

Make difficult decisions and take action to resolve issues hindering team effectiveness.

Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Managed Services team, you will lead the execution of innovative financial solutions while maintaining operational excellence. As a Senior Manager, you will serve as a strategic advisor, leveraging your knowledge to guide client interactions and drive project success. This role offers the chance to make a significant impact by developing top-performing teams and fostering a culture of continuous improvement in financial operations.

Responsibilities

Lead the implementation of innovative financial solutions

Maintain operational excellence in service delivery

Act as a strategic advisor to clients, guiding significant interactions

Drive project success through impactful team leadership

Cultivate a culture of continuous improvement in financial operations

Develop and mentor top-performing teams

Utilize knowledge to identify and address client needs

Foster collaboration and open communication within teams

What You Must Have

Bachelor's Degree

At least 10 years of experience

What Sets You Apart

Possessing experience with Infor CloudSuite Financials or similar ERP systems

Proven leadership in team management

Supporting Infor Cloud Suite Financials

Managing finance incidents and service requests

Communicating effectively with cross-functional stakeholders

Troubleshooting transaction processing and integration issues

Driving continuous improvement in finance operations

Maintaining data accuracy and audit readiness

Leading finance track onshore and offshore

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.?

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

PwC

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