Patient Account Representative

Robert Half • Van Nuys, CA • 2h ago

Description

A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs.

Responsibilities:

Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.

Handle Medicare managed care, commercial insurance, and medical managed care accounts.

Investigate and resolve medical billing denials and appeals to recover outstanding payments.

Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.

Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.

Monitor accounts receivable to identify and prioritize collections efforts.

Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.

Support training initiatives for entry level team members in Collector I positions.

Maintain detailed records of collections activities and prepare reports for management.

Ensure adherence to hospital revenue cycle policies and procedures.

Requirements

Minimum of 3 years of experience in hospital billing and collections.

Proficiency in managing Medicare managed care, commercial insurance, and medical managed care accounts.

Strong understanding of hospital revenue cycle operations, including inpatient and outpatient billing.

Skilled in handling medical denials, appeals, and insurance-related disputes.

Familiarity with HMO and PPO insurance plans.

Excellent organizational and time management abilities.

Effective communication skills for collaborating with diverse stakeholders.

Ability to maintain accuracy and attention to detail in a fast-paced environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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