Sales Assistant

Robert Half • South Plainfield, NJ • 1h ago

Description We are looking for a Sales Assistant to support customer growth and day-to-day sales operations for a steel manufacturing business in South Plainfield, New Jersey. This is a Long-term Contract position focused on strengthening customer relationships, identifying sales opportunities, and ensuring accurate, responsive service in a fast-paced environment. The role partners closely with internal teams and external customers to deliver product guidance, manage order activity, and help achieve revenue goals while maintaining a high standard of customer satisfaction.

Responsibilities:

Build and maintain strong customer relationships by responding promptly to inquiries and providing clear product and application information.

Identify customer needs and recommend suitable materials or alternatives based on specifications, availability, and cost considerations.

Prepare and process quotes, sales orders, returns, and related transactions with a high level of accuracy and attention to detail.

Communicate pricing, credit terms, and order conditions in alignment with established company guidelines and account parameters.

Drive revenue growth by recognizing opportunities for cross-selling, upselling, and add-on sales during customer interactions.

Coordinate with vendors and internal teams to confirm product availability, shipment timing, and expected delivery dates, escalating urgent orders when needed.

Track open orders and scheduled shipments to help ensure on-time delivery and keep customers informed of status updates.

Maintain organized customer records, provide requested catalogs or samples, and share insights on customer satisfaction trends with the broader team.

Stay informed on product updates, market developments, and customer preferences through meetings, training sessions, trade events, and industry resources.

Support inventory-related activities, communicate notable demand changes to purchasing, and uphold high standards in all customer and vendor interactions. Requirements - Experience in inside sales, direct sales, or a customer-facing sales support role.

Ability to handle inbound and outbound sales activity while managing multiple priorities effectively.

Strong communication skills with the ability to explain product details, pricing, and solutions clearly to customers.

Proven accuracy in order entry, quotation preparation, and general sales administration.

Comfortable using computers, office software, and standard business equipment for daily tasks.

Strong organizational skills and attention to detail in a fast-paced, team-oriented environment.

Ability to work collaboratively with sales, purchasing, vendors, and other internal departments.

Detail-oriented approach to customer service with a focus on responsiveness, problem-solving, and relationship building. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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