Account Manager

Sysco • New York, NY • 1h ago

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.

Job Summary:

This role supports CMU and LCC business by managing the customer relationship locally, with the expectation of enhancing the customer experience. The role will partner with CST, National Sales and Local Sales teams to deliver a positive customer experience.

This position is responsible for building relationships with new and existing accounts up to 50% of their time. The main focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution.

Duties and Responsibilities:

Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions. Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc.

Liaise with local contract sales organization to implement direction, best practices via GSC; act as role model for best practice

Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate

Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts

Able to have challenging conversations with internal and external stakeholders

Responsible for appropriate escalation as needed

Education Required:

High school diploma

Education Preferred:

Bachelors degree

Experience Required:

3+ years prior outside foodservice account management or B2B sales experience

Experience Preferred:

5+ years prior foodservice account management, B2B sales experience within restaurant, GPO background

Licenses/Certifications Required:

Valid driver's license with a driving record that meets Company insurability standards

Skills and Abilities:

Knowledge of Sysco Products, ordering procedures and credit terms

Proficient with customer service management and able to partner cross-functionally

Ability to manage end to end initiatives through challenging deadlines

Excellent organizational and project management skills, including the ability to provide top notch customer service to multiple customers simultaneously

Able to thrive in a fast-paced and changing work environment

Expert in Microsoft Office

Continuously learn existing and new Sysco technologies

Demonstrated experience with and working knowledge of Sysco customers, preferred

Physical Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

May need to travel to visit local customers

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Management & Administrative

Company:Qualcomm Technologies, Inc.Job Area:Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group > MarketingGeneral Summary:Arduinos mission is to enable people to enhan...

2h ago

Go to Apply

Manager, NYSE Marketing

Intercontinental Exchange (ICE) • New York, NY • 2h ago

Management & Administrative

Overview Job Purpose We're looking for a marketer who blends big-picture strategy and creative thinking to help tell powerful brand stories across the public company journey. This role is ideal for someone who thrives in...

2h ago

Go to Apply

Performance Marketing Manager

Insight Global • New York, NY • 2h ago

Management & Administrative

Job Description One of our top wealth management clients is hiring a Performance Marketing Manager in their New York Office, to own the technical engine behind their growth. This isn't a generalist role - it's built for...

2h ago

Go to Apply

Portfolio Marketing Manager

S&P Global • New York, NY • 2h ago

Management & Administrative

About the Role: Grade Level (for internal use): 11 The Role The Team: The Enterprise Portfolio Marketing team sits within the Enterprise Marketing team and is responsible for translating S&P Global's cross-divisional...

2h ago

Go to Apply

Associate Manager, Trade Marketing

Unilever • Hoboken, NJ • 2h ago

Management & Administrative

JOB PURPOSEThe Associate Manager, Trade Marketing will play an integral role in connecting our Marketing strategy with key Distributors and their strategy to create a win/win opportunity for all. There will be strong cro...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)