Manager, Marketing Services

Raising Cane's • Plano, TX • 5h ago

Company Description

At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Job Description

The Marketing Services Manager plays a key role within the Creative Services Department, supporting branding and company initiatives. This position oversees the execution of creative projects submitted through the request intake system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time, with a primary focus on managing workflows for non-traditional venues (NTVs) and Flagship Restaurants.

Your Impact and Responsibilities:

Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication

Support creative development across multiple channels and platforms

Partner with teams across Brand, RSO, and Operations to ensure alignment and execution of creative needs

Communicate with requesters to ensure all required project information is provided

Collaborate with designers to ensure projects are accurate, effective, and timely

Provide strategic direction and day-to-day support to internal and external creative teams

Ensure projects follow the defined creative review and approval process

Deliver project status updates to the internal team and key stakeholders

Maintain workload reports and flag team bandwidth or timeline concerns

Coordinate production handoffs and vendor routing for approved creative requests

Identify and recommend improvements to creative development and workflow processes

Qualifications

Travel Requirements:

Up to 5%

Required Qualifications:

4-6 years of experience in creative project management

Bachelor's degree in marketing, advertising, or related field

Working knowledge of marketing, creative, and design workflows

Demonstrated collaboration with graphic designers and production teams

Experience with digital creative development for websites and applications

Proven ability to work cross-functionally and manage vendor partnerships

Strong time management, project management, and organizational skills

Preferred Qualifications:

Background within the QSR industry

Experience with construction or architecture-related projects

Additional Information

The physical work environment for this role includes a combination of working from a home-based office, representing Raising Cane's out in the community, traveling throughout the division, as well as time spent in our Restaurants. This can and will include working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.

All your information will be kept confidential according to EEO guidelines.

Candidate Privacy Notice (https://www.raisingcanes.com/candidate-privacy-notice/)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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