Customer Service Representative

Robert Half • Corona, CA • 3h ago

Description

We are looking for a Customer Service Representative to support a busy service operation in Corona, California. This position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will manage frequent customer interactions, coordinate service requests, and work closely with internal teams to help ensure issues are addressed promptly and professionally.

Responsibilities:

Manage a steady flow of incoming and outgoing customer calls with professionalism, accuracy, and efficiency

Assist customers with questions, service scheduling, and general support by providing clear and reliable information

Record details of customer conversations and service activity thoroughly in internal systems

Partner with dispatch, service, and other internal teams to help resolve customer concerns in a timely manner

Maintain a composed, helpful, and solutions-focused approach while working in a fast-moving call environment

Support order entry and related administrative tasks tied to customer requests and service coordination

Requirements - Previous experience in customer service, call center support, or a similar client-facing role

Ability to handle both inbound and outbound calls in a high-volume environment

Strong verbal and written communication skills with a courteous and detail-oriented approach

Demonstrated ability to prioritize multiple tasks and stay organized throughout the day

Proficiency with Microsoft Office applications, including Word, Outlook, and Excel

Comfortable learning and using service management or customer support systems

Experience in plumbing, home services, or a related industry is preferred TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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