Summary Responsible for working collaboratively with leadership, healthcare providers, the Credentialing & Privileging (C&P), administrative Specialists and other administrative teams in managing the Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations for the C&P programs, providing guidance on processes, requirements and implementation. Responsibilities Duties: Process credentialing and privileging documentation for providers; Assemble credentialing packets for Medical Staff Committees; Generate credentialing reports (Report Cards, compliance tracking). Perform primary source verifications (licenses, NPDB, certifications); Review credentialing files for completeness and accuracy; Perform VetPro access reviews and ensure system compliance; Track FPPE/OPPE completion and monitoring requirements. Identify discrepancies and request corrections from providers; Conduct first-level review of FPPE/OPPE documentation; Analyze credentialing data trends and identify issues. Enter and maintain credentialing data in VetPro and databases; Track provider licensure, certifications, and expiration timelines; Maintain tracking systems for credentialing requirements; Track and process provider exit reviews and reporting requirements. Coordinate with external agencies (licensing boards, NPDB); Communicate deficiencies and requirements to stakeholders. Conduct audits of credentialing files and monitoring systems; Maintain documentation and audit trails for credentialing actions. Maintain credentialing records in compliance with regulations; Monitor credentialing workflows and ensure compliance timelines; Ensure compliance with Joint Commission and VA standards. Assist in implementing credentialing processes and updates; Provide guidance to staff on credentialing procedures; Identify issues requiring escalation to supervisor. Provide administrative and technical support to C&P program; Perform additional administrative support duties as assigned; Support special projects and credentialing initiatives. Communicate and coordinate with providers, clinical staff, and external entities. Extract and organize data from systems (Excel, databases); Support development of credentialing forms and tracking tools. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday to Friday 7:30 am to 4:00 pm, subject to change based on the needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Credentialing Program Assistant/PD03348A and PD03347A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Please note: This position is currently subject to consistency review that may result in a change in grade once concluded. If the Position Description is found to be at a lower grade, pay retention may not be authorized. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/04/2026. To qualify at the GS-06 grade, you must have one year of specialized experience equivalent to the GS-05 level or higher and meet the specialized experience. Specialized Experience: Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation. To qualify at the GS-07 grade, you must have one year of specialized experience equivalent to the GS-06 level or higher and meet the specialized experience. Specialized Experience: Experience managing credentialing and privileging processes, including Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations activities programs. Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation. There is no educational substitution for the GS-06 or the GS-07 level. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
