Accounts Receivable Specialist I (Remote)
General Information
Location: Greenwood Village, CO, Remote
Organization: WCG
Job Type: Full Time - Regular
Description and Requirements
ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.
WHY WE LOVE WCG: At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.
Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
Employee Assistance Programs and additional work/life resources
Referral Bonuses and Tuition Reimbursement
Paid time off including holidays, vacation, and sick time
Volunteer Time Off to benefit the community
Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement
The expected hourly range for this position is between $17.00 to $24.50. This range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.
JOB SUMMARY: The Accounts Receivable (A/R) Specialist I position will work to ensure complete and proper client information is captured for billing. This position will be hands-on and will require the successful candidate to own processes and results. In addition, the A/R Specialist will research and troubleshoot invoicing issues as they occur.
ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
Create invoices by entering detailed billing information. Verify accuracy of created invoices and makes necessary corrections.
Process credit memos and manual invoices to correct data entry errors or customer issues arising from incorrect invoices.
Follow special invoice processing instructions as directed (i.e. mailing specific customer invoices monthly or e-mailing specific customer invoices semiweekly).
Respond to customer telephone and e-mail inquiries regarding invoices, payments, and general accounts receivable inquires. Involve the Team Lead or Manager with any complex customer inquiries.
Process credit card payments when necessary.
Enter and maintain contracts in the financial system.
Process and research returned customer invoices.
Contribute to Process Improvement: Identify opportunities to streamline billing processes and improve efficiency.
Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
EDUCATION REQUIREMENTS: Associate's degree (A.A.) or equivalent from two-year college or technical school; or three years related experience and/or training or equivalent combination of education and experience required.
QUALIFICATIONS/EXPERIENCE:
Two (2) years accounts receivable experience or comparable conceptual knowledge (e.g. Associate degree in accounting or equivalent degree) required.
Working knowledge of Microsoft Word and Excel.
Keyboarding at 30+wpm and 10-key by touch (preferred)
Ability to manage multiple activities that require interaction with a variety of @types of information.
Able to manage and regularly prioritize workload to meet deadlines and adjust to fluctuations in workload.
Ability to express facts and ideas clearly and concisely, both orally and in writing.
Focus on details and accuracy.
Excellent interpersonal skills; listens and gets clarification; responds well to questions.
Team player; asks for and offers help when needed.
Personal integrity and business ethics, driven by high performance standards.
Ability to collaborate well with management, peers, vendors and corporate partners.
All candidates must undergo a background and financial check and will be required to acknowledge and comply with all policies and regulations regarding proprietary information risks.
TRAVEL REQUIREMENTS:
?0% - 5%
?5% - 10%
?10% - 20%
?20% - 50%
?>50%
Physical and Sensory Requirements: The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high.
LI-Remote
WCG is proud to be an equal opportunity employer - Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.
