NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Industry Consulting Manager to join our team in Phoneix / Chandeler, Arizona (US-AZ), United States (US).
Job Description:
Skill Set Required -
IBM FileNet 5.x Expertise w.r.t. development, configuration and operational aspects -
project deployment execution, IBM Filenet upgrades and production support.
IBM FileNet Administration, Changes, Configuration
Content Mass updates (using FileNet APIs)
IBM FileNet Patching
IBM FileNet Vulnerabilities and Remediation
IBM FileNet Sweep to migrate contents
Integration with Storage Devices
Unix/Linux Commands/CLI
Oversight & execution of deployments, troubleshooting and support activities
Monitoring and Alerting Tools- Splunk, Appd , Prometheus, Grafana. etc.
Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and command line interface (CLI).
Familiarity with Object and File Storage.
Issue Resolution, ensuring stability of the applications and platform.
Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alerting
across applications and platform level
Drive group discussions about issues identified prior to, and after a deployment.
Troubleshooting complex environment issues in a distributed environment.
Validation of complex system/components and game planning.
Perform Smoke Testing on deployed code/configurations to ensure success of
deployment.
Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow, lead with clarity and ability to bring structure to
operational functions
Design complex system upgrades
Develop a long range plan designed to resolve problems and prevent them from recurring
In this role, the resource will:
Lead or participate in high level technical concepts spanning technology and business
Drive solutions to reduce recovery time.
Partner with cross-organizational teams to ensure end-to-end platform engineering capabilities are implemented, ensuring resilience, high performance, and high availability of the applications.
Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.
Maintain and Guide Automation, execution and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client and technical requirements.
Manage, coordinate, and communicate solutions, and root cause analysis.
Support portfolio of applications across technologies.
Provide technical consultation and support in the development of end-to-end automated software solutions capable of interfacing and integrating with in-house developed or vendor developed solutions or plug-ins via APIs and web services.
Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any production environment changes.
Provide expert counsel to team and senior leadership, advises and mentors team when in need.
Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines,
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Good understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecure, building Active-Active solutions,
Desired Qualifications:
Familiar with Enterprise Content Management principles and practices
Strong verbal, written, and interpersonal communication skills
Understanding of Cloud native technologies and concepts.
3+ Years experience in API or Microservices Development.
5 + years of experience developing or supporting IT Service Management solutions
Ability to lead and manage to production goals, deadlines, and various metrics
Ability to identify root-cause issues/improvement opportunities, and design approaches
Experience with a customer service mindset and a focus on continuous improvement
4+ years of distributed servers platform experience
5+ years of application production support experience
Experience in Ansible,Terraform, and Cloud engineering concepts etc.
Experience in Application and Server Health Probes.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
