Firm-Wide Deposits - Product Manager, Vice President

JPMorgan Chase • Plano, TX • 1h ago

Unleash your expertise in discovery optimization and product development by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations to deliver high-quality products that resonate with customers.

As a Product Manager within the Firmwide Core Deposits product team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier customer experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

The Consumer Deposit Experience Area Product operates in an agile environment supporting all Lines of Business, sitting at the intersection of the product, business and technology. The role will work cross-functionally to drive business outcomes while putting customers front and center.

Job responsibilities

Identifies new product opportunities that reflect the needs of our customers and the market through user research and discovery

Develops a product strategy and product vision that delivers value to customers

Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

Writes the requirements, epics, and user stories to support product development

Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance and agile technology teams to prioritize and deliver the Firmwide Core Deposits book of work

Continuously seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline

Synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct and adapt, and constantly iterate on your approach

Manage work in a highly organized, flexible manner, while staying focused on critical scope.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced understanding of the product development life cycle

Demonstrated expertise in product discovery techniques to uncover user needs, validate hypotheses, and inform product direction

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Excellent relationship-building and communication skills, with ability to establish trust and credibility across senior stakeholders, lines of business, and functions

Demonstrated experience working in a highly matrixed, complex organization

Established track record of delivering product roadmap results in a complex environment

Experience managing products in the digital space, with a strong understanding of digital platforms, technologies, and user experiences

Preferred qualifications, capabilities, and skills

Bachelor's degree in business or related field

Exhibit thought leadership and innovative thinking

Be results-oriented with a strong attention to detail

Self-starter able to thrive in a fast-, collaborative, and cross-functional environment

Exhibit thought leadership and innovative thinking

Proficiency in JIRA, JIRA Align, Confluence and Lucid and AI tools for efficiency and delivery acceleration

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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