Assistant Manager: Store

Vail Resorts • New Hampshire, New Hampshire • 1w ago

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Job Summary:

The role of Assistant Store Manager is to assist in managing sales, rentals, staff, and operational and merchandising functions of the store to attain maximum profitability, productivity, and a world class guest experience.

Job Specifications:

Starting Wage: $25.00/hr - $28.58/hr

Employment Type: Year Round

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: No

Job Responsibilities:

Generate sales, and demonstrate and maintain a professional standard of guest service

Evaluate sales trends and create methods for sales growth

Manage inventory control and meet or exceed inventory goals

Role model and administer company policies and guidelines

Recruit, hire, train, coach, and maintain a quality core staff

Enforce company cash handling policies and procedures, and other loss prevention policies

Provide training resources in POS, product knowledge, guest service, resort information, and sales

Conduct performance appraisals for and coach development of staff on a regular basis

Maintain all company paperwork according to policies and standards

Communicate ideas or issues with the Regional Manager

Manage operational budget

Remain current on new industry products and trends, and demonstrate knowledge of products

Be energetic, motivated, and possess the ability to multi-task

Job Requirements:

High school diploma or equivalent

A minimum of 3 years of retail sales experience

A minimum of 2 years of supervisory experience

Microsoft office proficient

Must be a team player and be able to handle fast paced stressful environment

Possess the desire to offer the highest customer service standards to guests

Ability to communicate frequently with co-workers and guests in accurate spoken and written English

Excellent communications skills both written and verbal

Self-motivated with the ability to multi-task

Preferred Skills:

A minimum of 1 year of ski / snowboard rental management experience

The expected pay range is $25.00/hr - $28.58/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 514429

Reference Date: 04/19/2026

Job Code Function: Store Operations

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