Security Account Manager - Northside

Allied Universal • Milwaukee, WI • 2h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate: $$72,500.00 / Year Full-time benefits including medical, dental, vision, 401k, PTO, and life insurance

Minimum 3 year or more of Security experience required

Supervisory or Management experience required

Allied Universal is the world's largest private security company with over 800,000 employees! Allied Universal offers unmatched career growth opportunities in the security industry

Allied Universal® is hiring an Account Manager. The Account Manager is the driving force behind the Corporate Security function and daily security operations for a high-profile customer, helping to ensure the safety and well-being of the people and places we serve. The Account Manager will lead from the front - guiding, developing, and motivating a team of security officers and supervisors to deliver exceptional service.

RESPONSIBILITIES:

Provide leadership and expert-level support to key stakeholders in the development of security programs and solutions for emergency response in compliance with regulatory requirements and support the management of existing security-related policies, programs and procedures

Act as a leader in guiding and coordinating security responses to site emergencies

Complete regular risk assessments to ensure current state security program meets defined standards

Evaluate and monitor site security programs and identify gaps and create recommendations for corrective actions

Facilitate and manage a structure that promotes the effective utilization of the Uniform Emergency Response Manual and Post Orders

Provide technical security support and consultation to all site stakeholders including, but not limited to, incident investigation and the application of security policy, process and procedures

Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations

Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime

Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

Must possess one of the following:

Associate's degree in Criminal Justice, Project Management, Business, or related field of study

High school diploma or equivalent with four (4) years of experience in business operations, security management, or supervising teams in a fast-paced environment

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Valid driver's license if driving a company vehicle, or personal vehicle while conducting business

Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment

Experience in leading, developing, and retaining a dynamic team while building positive client relationships

Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination

Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner

Demonstrated self-starter with ability to prioritize work with minimal direction

Proficiency in web-based applications and computer systems, including Microsoft Office

Ability to communicate and interface effectively with clients and employees across all levels of the organization while managing multiple projects and driving operational excellence

Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Ability to create and lead a dynamic team excelling in security response and customer service

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Bachelor's degree or higher in Business Administration or a law enforcement-related field

Law enforcement, military and/or corporate/contract or proprietary security services, or facility management experience

American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification

Previous payroll, billing, or scheduling experience

Aptitude with security systems; CCTV, access control, and badge administration

Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance

Eleven paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1575911

Location: United States-Wisconsin-Milwaukee

Job Category: Management

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