Salesforce Marketing Cloud Programmer

HTC Global Services Inc • Baltimore, MD • 3h ago

Job Title:

Salesforce Marketing Cloud Developer

Overview / Summary:

We are seeking a Salesforce Marketing Cloud Developer to configure, support, and enhance Marketing Cloud solutions, including email and SMS communications. This role involves developing automated campaigns, managing data and integrations, and ensuring compliance with governance and security standards in a regulated environment.

Key Responsibilities:

Configure and support Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, Content Builder, and Mobile Connect (SMS)

Assist with SMS enablement, including short code acquisition, keyword configuration, opt-in/opt-out management, and compliance alignment

Develop automated journeys, triggered sends, and scheduled communications across email and SMS

Build and maintain data extensions, SQL queries, and audience segmentation

Implement dynamic and personalized content using AMP script

Support integrations between Marketing Cloud and client systems

Troubleshoot campaign, SMS, data, and automation issues

Follow governance, security, privacy, and approval processes

Produce basic technical documentation and support knowledge transfer

Adhere to security, change control, and PMO policies, processes, and methodologies

Be flexible to work overtime, including weekends, holidays, and off-hours as needed

Required Qualifications:

Minimum of three (3) years of experience in Salesforce Marketing Cloud development

Hands-on experience with AMP script and SQL in Marketing Cloud

Experience implementing or supporting SMS messaging, including consent management

Familiarity with regulated or public-sector environments (PII, compliance, security)

Ability to work effectively in a staff augmentation role under state direction

Experience with Mobile Connect, SMS compliance, and short code provisioning processes

Experience supporting government agencies or health organizations

Knowledge of accessibility standards (e.g., WCAG / Section 508)

Experience integrating Marketing Cloud with Salesforce

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

For information on the compensation range for the job and an overview on benefits that HTC Global Services offers please email compensationrange@htcinc.com. The salary, other compensation and benefits information shared by HTC would be accurate as of the date of sharing the information. The disclosed range would consider factors not limited to, geographic location, educational qualification, relevant experience, certifications, skills, suitability/fit for the role, and business or organizational needs. HTC Global services reserves the right to modify the ranges at any time, subject to applicable law.

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