After Market Sales Manager

The HEICO Companies, LLC • Cuyahoga Falls, OH • 4h ago

The Position (Summary):

The After Market Sales Manager will be responsible for all aspects of the company's aftermarket sales. The successful candidate will be an experienced technical sales professional with a track record in proactive customer interaction and achieving sustained revenue and earnings growth. The position will direct and control the operation of the Aftermarket Department and will interface closely with all other departments to ensure an effective customer service 24/7/365.

Minimum Essential Requirements:

Strong computer navigation and Microsoft Outlook, Word, and Excel experience

Expert level experience with ERP/MRP systems and inventory management software

Technical knowledge of low volume, high value capital equipment preferably within the tire and rubber industry

Proactively promote the sale of replacement parts and support services, and achieve annual parts and service sales objectives

Responsible for all aspects of the company's technical sales and services to customers

Direct and control operation of the Aftermarket Sales Team

Organize and operate a 24-hour customer support facility

Work with other departments to achieve minimum 95% on-time delivery

Implement new technology to enhance customers supply chain

Direct the demand side of the Aftermarket Sales, Inventory, and Operations Planning (SIOP) team

Direct pricing/sales strategy for existing and new customers purchasing aftermarket components

Prepare regular sales reports, forecasts, and updates for senior level management, providing insight into sales performance and market/industry trends

Direct, develop, implement, and drive strategic aftermarket business initiatives and metrics for key customers and markets globally

Experienced in working with data analysis, forecasting and reporting

Preferred Key Requirements:

Service management knowledge in a machinery manufacturing setting

Capital equipment sales and/or technical service experience

Experience in marketing literature preparation and use of digital and web-based media for marketing purposes

Manufacturing experience with ERP systems (Microsoft D365)

Tire/rubber industry experience

Experience and Education:

Experience: 9+ years' supervisory experience in a technical sales position, preferably in a manufacturing environment

Education: Technical Degree, advanced degree or equivalent combined with relevant job specific experience

Communication: Excellent communication skills, both written and verbal communication

Technology:

Expert level use of Microsoft Office Suite (Outlook, Word, Excel)

ERP/MRP (Microsoft D365) and Business Intelligence desired

Position will require daily utilization of Microsoft Teams, D365, and Microsoft Office Suite

Travel Requirements:

25-40%, Domestic and International

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