Admissions Representative

Robert Half • Minneapolis, MN • 4h ago

Description We are looking for a dedicated and adaptable Admissions Representative to join our team in Minneapolis, Minnesota. In this role, you will support the admissions and records operations by maintaining production goals while ensuring a positive experience for applicants and learners. This is a long-term contract position that offers the opportunity to contribute to continuous improvement efforts and skill development in a dynamic higher education environment.

Responsibilities:

Achieve and maintain production targets to meet departmental goals and service level agreements.

Cross-train on workflows outside of your primary area to provide broad operational support.

Address escalated issues and work to resolve applicant and learner concerns effectively.

Collaborate with various internal departments to identify process improvement opportunities.

Participate in quality assurance activities to identify and resolve process defects.

Support training initiatives by serving as a subject matter expert or trainer for team members.

Contribute to knowledge management by maintaining accurate process documentation and job aids.

Engage in problem-solving projects to enhance efficiency and the overall user experience.

Take part in leadership and skill development activities to strengthen operational skills and team collaboration.

Act as a subject matter expert on enterprise-wide initiatives and departmental teams. Requirements - Minimum of nine months of experience in higher education or admissions and records operations.

At least one year of experience in a customer service role.

Strong proficiency in Microsoft Outlook, Excel, and data entry tools.

Demonstrated ability to think critically and analyze data effectively.

Excellent communication skills, both verbal and written.

Experience with administrative tasks and document management processes.

Familiarity with project management and electronic document management systems is a plus.

Positive attitude and ability to thrive in a fast-paced, dynamic environment with frequent change. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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