Description
Job Title: Administrative Assistant
FLSA Status: Full Time - non-exempt Reports to: Divisional Director of Social Services
Schedule: M-F 8:00-4:30 PM
Rate of Pay: $32.22 hourly
Closing Date: 4/30/2026
Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:
Health, vision, dental, life as well as voluntary life and disability insurance
Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Position Summary
The Social Services Administrative Assistant provides administrative and program support to The Salvation Army Intermountain Division's social service programs. This position plays a key role in supporting staff and clients while advancing The Salvation Army's mission to meet human needs without discrimination. The ideal candidate demonstrates strong organizational skills, professionalism, and a compassionate, service-oriented approach when working with individuals and families experiencing hardship.
Duties and Responsibilities
Provide administrative support to social service leadership, case managers, volunteers, and program staff
Answer and direct phone calls, respond to emails (including SAHelp.org), and manage general office communications
Schedule appointments, meetings, and maintain program calendars
Maintain accurate files, notes, and program documentation in compliance with confidentiality standards and Salvation Army policies
Support data entry, reporting, and tracking of program outcomes and service metrics
Prepare correspondence, reports, and internal documents
Perform financial data entry related to program expenses, client assistance, invoices, and reimbursements
Track, organize, and maintain financial documentation to support grant-funded programs
Assist with monitoring grant contracts, including tracking deliverables, reporting deadlines, and required documentation
Maintain office supplies, records, and filing systems (electronic and paper)
Assist with special projects, seasonal services, and program events as needed
Work collaboratively with staff and volunteers to ensure effective service delivery
Other duties as assigned
Education/Experience, Skills, Qualities, Requirements
High school diploma or equivalent required; associate degree or relevant coursework preferred
Minimum of 1-3 years of administrative experience, preferably in social services, nonprofit, or human services environments
Strong organizational, time management, and multitasking skills
Proficiency in Microsoft Office, Google Workspace, and/or database or case management systems
Excellent written and verbal communication skills
Ability to maintain confidentiality and handle sensitive information with discretion
Demonstrated ability to work respectfully with diverse populations
Preferred Qualifications
Experience working in a faith-based or nonprofit organization
Familiarity with social service programs such as housing assistance, emergency services, behavioral health, or family services
Bilingual or multilingual abilities (preferred)
Experience with data tracking and reporting
Qualities
Supportive of The Salvation Army's mission
Able to reflect and model the high standards of our organization
Requirements
Driving
The employee must be 21 years old at minimum (for insurance provision) and possess a valid in-state driver's license
An MVR will be processed every year in accordance with The Salvation Army's policies
Background Check
Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies
Physical
Ability to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 25 pounds, to access and produce information from the computer, to operate telephone, to understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.
Ability to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 25 pounds, to access and produce information from the computer, to operate telephone, to understand written information
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.
Qualifications
Education
High School or Equivalent (required)
Experience
1 - 3 years: Administrative assistant, preferably in social services or non-profit (required)
Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
Apply at: http://ipc.us/t/503A6C93A53F458A.
