Account Coordinator

Aston Carter • Whitestown, IN • 4d ago

Job Title: Account Coordinator

Job Description

The Account Coordinator / Inside Sales professional supports sales operations by managing quotes, orders, and project coordination while delivering exceptional customer service. In this role, you act as a central liaison between customers, sales representatives, and internal teams to ensure accurate order execution, strong customer satisfaction, and sustained sales growth.

Responsibilities

Manage the full lifecycle of quotes and sales orders, including order entry, order fulfillment, and post-sale support.

Provide accurate pricing for standard products and previously sold solutions in a timely manner.

Support territory sales goals through proactive planning, forecasting, and consistent follow-up with customers and internal stakeholders.

Prospect and assist in developing new customer accounts, contributing to new business growth for approximately 10-20% of the role.

Maintain up-to-date CRM data, account records, and sales reports to support visibility and decision-making.

Track order status, project milestones, and installation timelines to ensure on-time delivery and smooth implementation.

Send order confirmations and acknowledgments to customers and internal teams to ensure clarity and alignment.

Serve as the primary customer contact for assigned accounts, handling inquiries, service issues, and warranty requests with professionalism and urgency.

Coordinate closely with Operations, Finance, Service, and Logistics teams to ensure accurate execution of orders and projects.

Participate in client calls and meetings to support sales efforts and strengthen customer relationships.

Attend trade shows and occasional site visits as needed, with some travel required to support customer engagement and account growth.

Essential Skills

Minimum of 3+ years of experience in a sales or sales support capacity, such as inside sales or account coordination.

Strong proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.

Excellent written and verbal communication skills, with the ability to interact professionally with customers and internal teams.

Ability to work effectively in a fast-paced, cross-functional environment while managing multiple priorities.

Familiarity with CRM, ERP, or order management systems and the ability to maintain accurate records and reports.

Additional Skills & Qualifications

Bachelor's degree, particularly for candidates at the entry level who are eager to start and grow a career in sales.

Strong interest in developing a long-term career in sales, account management, or sales operations.

Proactive, detail-oriented mindset with a focus on accuracy and customer satisfaction.

Comfort with occasional travel for client meetings, trade shows, and site visits.

Work Environment

This is an onsite position, working Monday through Friday from 8:00 a.m. to 5:00 p.m. You will have your own dedicated office area and collaborate closely with sales, operations, finance, service, and logistics teams in a professional business environment. The role involves regular computer-based work using Microsoft Office and CRM or ERP systems, as well as phone and video communication with customers and colleagues.

Job Type & Location

This is a Contract to Hire position based out of Whitestown, IN.

Pay and Benefits

The pay range for this position is $21.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Whitestown,IN.

Application Deadline

This position is anticipated to close on Apr 24, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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