Director of Financial Aid & Veterans Services

Shawnee Community College • Ullin, IL • 3d ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13409785

The Director of Financial Aid reports to the Vice President of Student Affairs and is primarily responsible for the overall operation of the student Financial Aid programs and Veterans and Military Affairs. The Director establishes and adheres to federal, state and institutional policies and regulations, along with upholding the mission and vision of Shawnee Community College. The Director coordinates with other departments and the campus as a whole to implement processes and practices to ensure compliance with regulations and policies and procedures.

Essential Duties or Responsibilities\ The essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties. Other duties may be assigned.

Financial Aid Operations & Compliance

Manages and supervises all financial aid processes for awarding

student loans, grants, and scholarship packages

Manages Colleague and other systems as necessary

Interprets and applies federal laws and regulations; college

policies and regulations; and state regulations relating to the delivery of student financial assistance and military benefits

.Maintains the Colleges Financial Aid data to ensure timely and

accurate submission of required federal, state and institutional reporting

Calculates refunds and repayments for students who withdraw from

school;

Manages the R2T4 process and assists the Counselors in determining

and processing withdrawn students

Monitors satisfactory academic progress

Audit financial aid files for compliance with federal and state

regulations.
Budgeting, Reporting & Program Oversight

Develops and monitors the Financial Aid Office budget including

personnel needs, departmental operating expenses

Develops student costs of attendance (individual student budgets)

including tuition, books, fees, room and board etc.

Monitors college work-study expenditures

Manages the monthly reconciliation of funds process with the

Business Office

Develops and directs financial aid strategies within the framework

of federal and state regulations that are consistent with the enrollment management objectives of the College and by administering financial aid, scholarships and student employment programs that support student recruitment and retention

Prepare reports and correspondence as required by the financial aid

office.
Student Services & Support

Greet and assist students, parents, and visitors, both in person and

over the phone, answering inquiries and providing guidance on financial aid procedures including processes for Veterans.

Assist students with completing financial aid applications and

required documents.

Provide inquires with information on available scholarships, grants,

and loans, and explain eligibility criteria.

Offer guidance on budgeting, financial literacy, and debt management

to students.

Contributes to student satisfaction through delivery of quality

customer service in all aspects of the administration of financial aid and student employment services

Ensures that students are informed about their eligibility for

financial aid by developing and directing a system for collecting and evaluating applications, and for the timely and effective awarding of all @types of financial aid
Office Administration & Record Management

Maintain and organize paper and electronic files, ensuring

compliance with confidentiality and data security policies.

Maintain accurate and up-to-date records of student interactions and

financial aid-related activities.

Verifying and reconcile student enrollment and financial aid data.

Manage office supplies and maintain an organized and welcoming

office environment.

Maintains confidentiality of information exposed to in the course of

business regarding students, supervisors or other employees
Leadership & Collaboration

Oversees all administrative functions of the Financial Aid Office by

supervising, and providing ongoing professional development opportunities, and evaluating all full-time employees

Serve as a liaison between the financial aid office and other campus

departments.

Communicate important deadlines, updates, and announcements to

students through various channels

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