Sr Admin Support Spec.- Child Support

COUNTY OF DODGE - CHILD SUPPORT • Juneau, WI • 2w ago

JOB REQUIREMENTS: Provides customer service to internal and external customers; greets, receives and screens visitors and customers; addresses and resolves customer questions as able and refers complex inquiries, requests, or complaints to appropriate staff. Sorts, copies, and distributes a variety of correspondence, deliveries, and mail; opens, logs, and routes office mail; retrieves, delivers, and sends faxes, processes request via mail or electronically. Composes routine correspondence; proofreads and edits documents. Enters, scans, updates, and maintains information in spreadsheets, databases, and reports. Maintains electronic and paper filing and record systems to provide easy access to records and information; provides retention of records as required by Department and County policies. Prepares, posts, distributes and tracks computerized agenda documents, information packets and public notices. Records minutes as needed. Assists with scheduling training and reserves travel and overnight accommodations. Assists with designing, creating, and editing written and electronic resource, events, or marketing materials, etc. Organizes and maintains resource information in a variety of formats files, brochure racks, displays, website, computer database, printed directories, handouts, etc. Maintains usage and inventory records; orders department specific supplies. Receives, processes, posts, and distributes receipts, expenditures, encumbrances, cash, money orders, invoices/fees, etc. for assigned department. Assists other department personnel during peak period of work or for absences. Other duties as assigned. Additional Duties when assigned to Corporation Counsel/Child Support Prepares Affidavits, State Party of Interest, and other court documents. Assists Child Support Enforcement Specialists by monitoring worklists, notifying case participants of upcoming court hearings and monitoring daily custody list/jail roster. Receives, posts and deposits child support payments, payment on liens, purge and costs, reconciles reports of payment activities. Coordinates and conducts genetic testing within the Child Support Agency, transmits genetic collection vials to lab, manages test results. Monitors incoming applications for services, referrals, restraining orders, privacy protection requests, petitions, orders and takes appropriate action to address incoming requests. Handles and processes AP invoices and deposits Child Support revenues (Tyler/Munis entries). Attends court hearings conducted by Court Commissioner to assist Agency attorney. ** OTHER EXPERIENCE AND QUALIFICATIONS: Must successfully pass criminal background check. Knowledge of Kids Information Data System (KIDS). Knowledge of Child Support programs and systems. ** APPLICATION INSTRUCTIONS: Apply Online: www.co.dodge.wi.gov/careers

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