Payment Operation Associate - Entry Level

Aston Carter • Albany, NY • 4h ago

Job Title: Payment Operations Associate (Open to Entry Level Candidates)

Job Description

As a Payment Operation Associate, you will be responsible for providing high-level support to both members and internal staff in daily payment operations. Your tasks will include managing mailed transactions, share draft in-clearing, remote deposit capture, ATM check deposits, returned deposited items, forward item processing, branch network check balancing, wire transfer processing, and ACH file processing. You will ensure adherence to all regulatory, compliance, departmental, and credit union rules, regulations, and policies. Additionally, you will support other business units within Operations to maintain a high level of member service.

Responsibilities

Review and research Share Draft posting exceptions, making pay/no-pay decisions according to departmental guidelines.

Review and research Chargeback files, making return/redeposit decisions in line with departmental policies.

Create and transmit the daily Share Draft/Chargeback file to the Federal Reserve Bank, ensuring compliance with security controls and regulatory timeframes.

Process Share Draft dispute and fraud claims according to check processing rules and departmental procedures.

Perform daily Share Draft/Chargeback proof and reconcilement activities for receiving, represent, and return activities.

Address and research share draft clearing inquiries and perform check/deposit adjustments to accounts as applicable.

Review daily remote deposit capture and ATM deposits, making accept/reject decisions based on departmental guidelines.

Review all assigned reconciliations daily, maintaining supporting documentation for outstanding items.

Research outstanding reconciliation items and follow up with appropriate areas to resolve items within established timeframes.

Process bank by mail transactions and scan/repair checks through Check 21/VIP forward check collection processes.

Sort and date stamp department mail according to the established staff rotation schedule.

Process collection items, Canadian checks, foreign items, stop payments, and check protests.

Review assigned service request categories daily and respond/resolve them within established timeframes and member service standards.

Maintain a high degree of processing accuracy and member information confidentiality.

Compile and maintain departmental daily/monthly statistical reporting data according to stated deadlines.

Report any instances of non-compliance to credit union or department procedures/policies to area management promptly.

Develop and maintain a strong working relationship with the accounting area to ensure quick resolutions to exception or problem items.

Keep abreast of technological developments in systems and procedures, as well as industry developments, regulatory changes, and compliance.

Essential Skills

Proficiency in Microsoft Excel.

Experience in data entry, logistics, and operations.

Experience in financial services.

Skills in general ledger management and reconciliation.

Strong customer service abilities.

Experience with administrative tasks and office support.

Additional Skills & Qualifications

High School Diploma or GED required.

1+ years of accounting experience, with general ledger reconciliation or resolution experience highly preferred.

Work Environment

The position is fully onsite with working hours from Monday to Friday, 8:00 AM to 4:30 PM or 8:30 AM to 5:00 PM. The environment is fast-paced, requiring accuracy and the ability to multitask.

Job Type & Location

This is a Permanent position based out of Albany, NY.

Pay and Benefits

The pay range for this position is $17.00 - $20.75/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Albany,NY.

Application Deadline

This position is anticipated to close on Apr 23, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Similar Jobs

Manager, Software Engineering

Evolent • Albany, NY • 13min ago

Management & Administrative

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to conn...

13min ago

Go to Apply

Sr Software Engineer

Lumen • Albany, NY • 56min ago

IT & Engineering

Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizat...

56min ago

Go to Apply

Restaurant Server

BBL Hospitality • Rensselaer, NY • 1h ago

Retail & Hospitality

Salary Range $10.35 - $10.35 Hourly Position Type Full Time Job Shift Any Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are...

1h ago

Go to Apply

Hotel Housekeeper

DelMonte Hotel Group • Troy, NY • 3h ago

Retail & Hospitality

Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like...

3h ago

Go to Apply

Hotel Consultant

American Express Global Business Travel • Albany, NY • 3h ago

Retail & Hospitality

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...

3h ago

Go to Apply

Project Manager (Remote)

GovCIO • Albany, NY • 3h ago

Management & Administrative

United States Suitability/Public Trust Fully remote Information Technology GovCIO is currently seeking a Project Manager to join a cross-functional team dedicated to delivering impactful features on VA.gov. This pivotal...

3h ago

Go to Apply

Computer Support Specialist

Datrose • Albany, NY • 3h ago

IT & Engineering

Job Description Job ID#: 26800 Job Category: Information Technology Position Type: Contract/W-2 Duration: 5 months Positions Available: 5 Computer Support Specialist Our client is seeking a Computer Support Specialist fo...

3h ago

Go to Apply

Shuttle Driver/Houseman

DelMonte Hotel Group • Albany, NY • 3h ago

3h ago

Go to Apply

Construction Manager- Petrochemical Construction

Turner & Townsend • Albany, NY • 3h ago

Trucking & Construction

Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consult...

3h ago

Go to Apply

Entry-level Healthcare Analyst

Cognizant • Albany, NY • 4h ago

Hospital & Medical

Entry-level Healthcare Analyst Position Overview Cognizant is helping healthcare leaders make the shift-with practical insights, more automation and efficiency, innovative products and services, and modern infrastructure...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.