At Houston Methodist, the Senior (Sr.) Marketing Specialist position is responsible for leading, managing and partnering with marketing management in driving preference and volume for assigned programs/service lines and maximizing impact of assigned sponsorships. Additionally, this position contributes to strategy and optimization of various marketing programs. This client-facing position manages relationships with administration, physician leaders, vendors and other stakeholders as assigned and implements, measures, and optimizes marketing/sponsorship plans in partnership with management. The Sr. Marketing Specialist position contributes to developing effective business cases with management, digital, web, market research and other cross functional teams to drive positive change in partnership with hospital operations.
FLSA STATUS
Exempt
QUALIFICATIONS
EDUCATION
Bachelor's degree in Business, Marketing, Digital Communications, Communications or related field
EXPERIENCE
Six years' experience related to marketing, marketing/advertising, digital marketing/advertising or recruitment marketing/advertising
SKILLS AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Ability to lead meetings, conversations and present with authority
Ability to work under pressure and balance many competing priorities
Positive and supportive attitude and demeanor
Ability to multi-task and work in an organized manner
Ability to uphold confidential and sensitive information
Proficient in spreadsheet, word-processing, and presentation software
Has sound judgment and decision-making ability, with strong analytical and critical thinking skills; independently resolves conflict and understands when to escalate issues
Proactively manages own professional development, including receiving, seeking out and acting on performance feedback
Ability to engage and be open to ideas offered by others; works collaboratively and contributes to dialogue
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
Leads and maintains positive relationships with hospital leadership, clients, sponsored organizations, and vendors to educate on strategic marketing initiatives.
Leads multiple marketing initiatives and contributes to driving creative solutions with hospital leaders, physicians, and other stakeholders under guidance of manager.
Leads communication with individuals and groups in a manner that engages and helps them understand strategy and goals.
SERVICE ESSENTIAL FUNCTIONS
Develops plans, campaigns, and event strategy under guidance of manager, identifying ways to measure performance and forms insights. Independently leads creative kickoffs. Develops and manages recurring performance reports.
Manages relationships with vendors for campaigns, events, and initiatives. Leads planning implementation, follow-up for sponsorship elements and events.
Proactively reviews and updates web content, collateral, advertising templates to ensure effective messaging. Leads conversations as business expert with writers, designers and serves as strategic partner to lead execution of initiatives, advertising, internal communications, and community relations as assigned.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Develops strategy and evaluates success of programs, service lines, sponsorships, and events under guidance of manager. Contributes to development of key insights and initiatives annually.
Develops clear and concise communications, reports, and presentations with compelling data for leadership.
FINANCE ESSENTIAL FUNCTIONS
Measures results and provides recommendations to optimize spending in partnership with digital teams and vendors.
Develops campaigns aligned to return on investment (ROI) and recruitment key performance indicators (KPIs) as assigned.
Submits invoices on time; tracks and adheres to budgets for assigned projects.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Proactively seeks opportunities to optimize strategy and initiatives to grow candidate or consumer preference and volumes. Makes recommendations for improvement.
Proactively problem solves when challenges present themselves.
Partners with leadership to represent hospital/entity in hospital or system committees as needed.
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform: No
Scrubs: No
Business professional: Yes
Other (department approved): No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
Travel specifications may vary by department
May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
Bachelor's degree in Business, Marketing, Digital Communications, Communications or related field
EXPERIENCE
Six years' experience related to marketing, marketing/advertising, digital marketing/advertising or recruitment marketing/advertising
Company Profile:
Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
Houston Methodist is an Equal Opportunity Employer.