Enterprise Payments Operations Manager

Huntington National Bank • Akron, OH • 2h ago

Description

This position is available within the Huntington Corporate Office footprint

As an Enterprise Payment Operations Manager you will navigate challenging requests and perform extensive research for premium customers to help ensure the best customer experience. You will collaborate very closely with internal operations partners, including ACH Operations, Wire Operations, Enterprise Payment Settlement and TMIO teams. An important aspect of this role will be the support provided to enhance cross-segment research as it relates to Payment Operations supported products, including Commercial Operations, Treasury Management, CRB Operations, and Enterprise Payments.

Duties and Responsibilities:

Establishes strategic plans that are in support of corporate goals and objectives.

Implements new policies and procedures to make the area more efficient and in compliance with corporate and regulatory requirements.

Acts as a liaison with other departments and/or divisions.

Resolves issues that are strategic, or compliance related.

Provides directions in the establishment of new policies, procedures and technology.

Monitors, analyzes and reports on the area productivity to senior management.

Prepares, monitors, controls and reports on the area's performance.

Establishes quality of service level for the area.

Performs other duties as assigned.

This position is available within the Huntington Corporate Office footprint

Basic Qualifications:

Bachelor's Degree

5 years of leadership experience

Experience handling urgent customer matters

'Preferred Qualifications

Wire and ACH experience, navigating multiple systems, collaborating with leaders across different segments.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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