Commercial Sales Coordinator

Batteries Plus Bulbs • Hartland, WI • 12h ago

1325 Walnut Ridge Drive, Hartland, WI 53029, USA | National Accounts - 014 | Associates in this role are paid biweekly. | Full Time

| Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more

Join Batteries Plus as a Commercial Sales Coordinator , where you'll be the go-to support for our Commercial Sales team, stores, and customers. You'll handle order processing, resolve issues, and make sure everything runs smoothly from sale to shipment.

What You'll Do

Be the main point of contact for store-level Commercial Sales inquiries and customer support.

Respond to questions about orders, invoices, returns, and credits, keeping customers informed every step of the way.

Accurately enter and process orders, quotes, returns, credits, and third-party invoices.

Track and monitor shipments to ensure timely delivery and great communication.

Work with Accounting to resolve invoice or payment issues quickly and accurately.

Partner across departments to solve problems and improve order processes.

Support contract and pricing updates, maintain customer agreements, and prepare reports for the sales team.

Assist the Sales team with product cross-referencing and customer inquiries.

Contribute to special projects and process improvement initiatives that enhance the Commercial Sales experience.

What We're Looking For

High school diploma or equivalent required; Associate's degree in Business or related field preferred.

1+ year of experience in order management, sales support, or customer service.

Experience with retail or commercial sales environments preferred.

Strong problem-solving skills and sound judgment when handling issues.

Proficient in Salesforce, point of sale systems, order management tools, and Microsoft/Google platforms.

Highly organized with strong attention to detail and the ability to juggle multiple priorities with urgency.

Excellent communication and collaboration skills-you love being part of a team that gets things done.

Associates in this role are expected to work onsite three days per week, with remote work flexibility on remaining days.

Why Batteries Plus

Join a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.

Apply Today

Bring your organization, problem-solving skills, and customer-first mindset to Batteries Plus! Help us deliver an exceptional commercial sales experience-one order, one store, and one satisfied customer at a time.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.

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