Global Product Support (early in Career)

Applied Materials • Santa Clara, CA • 5h ago

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$100,000.00 - $136,500.00

Location:

Santa Clara,CA

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits (https://hrportal.ehr.com/applied/) .

Key Responsibilities

Develop new procedures and Best Known Methods (BKMs) to service new products

Participate in or own first chamber Build & Test in Apps lab

Solve issues, or work with Engineering to address issues identified

Work with Manufacturing to develop procedures and participate (if required) on New Product final test

Partner with Quality and Reliability (Q&R) group to review and address Top field issues.

Responsible for developing new procedures, Customer Engineer Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required.

Drive resolution of key issues with Engineering. Own beta site test plans and reporting

Participate in or own CAPA process

Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Knowledge of motors, sensor, pneumatics, vacuum, fluid delivery

Knowledge of control systems basics (feedback loops, encoders, motion profiles).

Ability to read schematics and mechanical drawings

Travel 25%

Preferred Skills:

Degree in Mechanical, Electrical, Mechatronics or System Engineering.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site (https://www.appliedmaterials.com/us/en/careers.html) accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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