F&B Supervisor

Crescent Hotels and Resorts • New Orleans, LA • 18h ago

Description

OB OVERVIEW: Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.

ESSENTIAL JOB FUNCTIONS:

Oversee the day-to-day operations of the Restaurant & Bar

Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions

Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage

Maintain labor cost to meet or exceed budget through effective staff and labor management

Train staff in operational standards and follow-up on that training to ensure levels of service are maintained

Establish and achieve quality and guest satisfaction goals

Maintain set food and liquor costs

Maintain a floor presence during needed meal periods to ensure optimal guest service

Conduct routine brand standard audits designed to ensure optimal service execution

Complete additional duties as assigned by hotel leadership

Monitor servers and bus-person adherence to all service standards.

Supervise service of guests, being watchful of signals from guests in need of service.

Assist manager to establish and monitor side-work duty completion.

Maintain bank to Crescent standards.

Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.

Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.

Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.

Communicate daily with restaurant manager with regard to special events, house counts, etc.

Assist restaurant manager in conducting menu classes and taste panels.

Communicate both verbally and in writing to provide clear direction to staff.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job-related duties as assigned

Qualifications

Previous supervision experience in an upscale restaurant setting

Experience

Required 3 years:Previous supervision experience in an upscale restaurant setting

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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