Personal Banker - Wichita (Webb)

Equity Bank • Wichita, KS • 8h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13536785

Qualifications

High School Diploma or equivalent

Excellent interpersonal, verbal, and written communication skills

Computer proficiency in Windows-based systems

Ability to maintain a high degree of confidentiality

Strong attention to detail and organizational skills

Capable of working with a team to determine solutions

Ability to travel to Wichita, KS during first week of employment for

required week-long training

Responsibilities

Key Responsibilities Build Client Relationships

Conduct professional client conversations that build and sustain

trust and credibility

Discover key life events happening with clients to ensure bank

products and services are meeting financial needs

Recommend and provide accounts, loans, and services that match

clients financial needs

Promote bank products and services within and outside the bank

Proactively make referrals to bank partners that result in

additional revenue to the bank

Demonstrate operational soundness to minimize risk exposure or loss

and maintain quality production

Adhere to operating procedures and protocols

Deliver a Consistently Superior Client Experience

Demonstrate excellent customer service skills

Behave in a manner to create a welcoming, engaging, professional

environment for clients to experience

Proactively resolve client issues in absence of or as directed by

Bank Manager

Respond to routine client inquiries and requests

Perform teller duties as needed and process client transactions

Approve transactions for other employees within your assigned

authority limit

Assist with bank opening and/or closing as directed

Demonstrate Compliance with Applicable Laws and Regulations

Understand and follow applicable laws and regulations for your job

responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures

Follow deposit account opening procedures and internal suspicious

activity referral requirements and processes, as appropriate for this position

Actively work with clients to understand each clients normal account

activity, as appropriate for this position

Complete periodic compliance training

This position requires the employee to obtain and maintain NMLS

certification in accordance with the SAFE Act and applicable lending regulations

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