Quadient Lead (Remote)

Cognizant • Boston, MA • 2d ago

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future

As a Quadient Lead you will make an impact as the primary point of contact for all Salesforce domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client.

Based on this role's business requirements, this is an onsite position, it will require you to be onsite as well as on call on the weekends. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Location: On-site - Hartford, CT

Role & Responsibilities:

Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)

Strong expertise in Quadient interactive is must. The role will be primarily focused on Quadient Interactive, with the majority of day to day activities centered on authoring, managing, and supporting content within the Interactive platform.

Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production.

Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies.

Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output.

Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation.

Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems.

Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting.

Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness.

Maintain documentation and version control of Quadient Inspire applications, templates, and configurations.

Ensure compliance with data privacy and security regulations in document management and customer communications.

Required Skills:

8 + years of relevant work experience

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)

Strong background in Quadient Inspire implementation and development

In-depth knowledge and hands-on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules

Proficiency in scripting and coding languages used in Quadient Inspire, such as Groovy, JavaScript, XML, JSON, SQL

Strong understanding of document composition, data extraction, and document management concepts

Experience with data integration and data mapping using Quadient Inspire or similar tools

Familiarity with postal regulations and best practices in mail preparation and output generation

Strong communication and interpersonal skills to communicate concepts to both technical and non-technical audiences

Knowledge of other customer communications platforms or document management systems

Familiarity with Agile methodologies and project management tools is desirable

Self-motivated and proactive, with a continuous improvement mindset.

Applications will be accepted until 04/30/2026.

The annual salary for this position is between $75,000 - $135,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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