Admissions Coordinator

Care Initiatives • Waterloo, IA • 9h ago

NorthCrest Specialty Care, a 94-bed long-term care skilled nursing community located in Waterloo, IA, is now hiring!

Make a Difference Every Day - Join Care Initiatives as a vital part of our admissions team!

The Admissions Coordinator drives census growth and payer mix optimization by building strong relationships with referral sources, managing the admissions pipeline end-to-end, and delivering an exceptional intake experience for residents and families. This role blends outside sales, account management, and admissions operations to ensure timely, clinically appropriate placements and high satisfaction.

What You'll Do & Key Responsibilities:

Develop and execute weekly market coverage to hospitals, other SNF's as appropriate, assisted living, home health, hospice, physician practices, and care managers.

Maintain account plans for priority sources; identify decision makers, typical clinical needs, and barriers; set SMART goals per account.

Present clinical capabilities, bed availability, and admit criteria; conduct in-service education and case reviews with discharge planners.

Manage the CRM (or referral log): log activities, track stages, update probabilities, and report pipeline metrics weekly.

Partner with central intake to verify insurance/benefits and accelerate authorizations for Medicare Advantage and commercial plans.

Analyze trends (conversion rate, time-to-admit, payer mix) and adjust outreach/messaging to hit monthly and quarterly targets.

Triage new referrals; ensure complete clinical files; coordinate assessments with nursing/therapy; confirm room readiness.

Obtain orders and required signatures; collaborate with central intake to expedite transportation

Guide residents/families through benefits, paperwork, expectations, and financial discussions in coordination with the business office.

Facilitate interdisciplinary handoff so nursing, therapy, dietary, social services, and housekeeping are aligned before arrival.

Work closely with DON, MDS, DOR, BOM, RDBD, Director of Market Strategy and SSC to balance clinical appropriateness with payer objectives.

Maintain compliance with federal and state regulations regarding admissions, privacy (HIPAA), and anti-steering/anti-kickback standards.

Participate in performance huddles; contribute to QAPI with data on admission barriers, readmissions, and customer feedback.

Qualifications:

Associate or bachelor's degree in healthcare, business, marketing, social work, or related field preferred, or equivalent experience.

Two (2) + years in post-acute admissions, healthcare sales, case management, or discharge planning; long-term care experience preferred.

Healthcare experience is helpful but not required.

Proficiency with CRM or referral management systems and Microsoft 365 (Outlook, Excel, Teams).

Why Join Care Initiatives?

Competitive Compensation: Earn a highly competitive wage.

Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 401(k), PTO, and more.

Referral Bonus Program: Earn cash rewards for referring your friends.

Tuition Reimbursement: Develop your skills with company paid training and education to take your career to the next level.

Digital Wallet Access: Get paid as you earn-no more waiting for payday!

Start Your Journey with Us

Apply today and become part of a team where your compassion, dedication, and care truly matter. At Care Initiatives, we're committed to helping you grow your career while improving the lives of those we serve.

Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Care Initiatives is an Affirmative Action and Equal Opportunity Employer. Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Details

Pay Type Hourly

Similar Jobs

Advanced Industrial Maintenance Technician

International Paper • Waterloo, IA • 20h ago

Legal & Paralegal

Job Description Industrial Maintenance Technician Pay Rate : Level 2 $31.89 Level 3 $34.66 Level 4 $36.62 Level 5 $39.93 For a realistic preview of working for International Paper, please copy the links below to watch tw...

20h ago

Go to Apply

Parts Warehouse Supervisor

Ziegler Inc. • Grundy Center, IA • 20h ago

Manufacturing & Warehouse

Ziegler CAT has an opening for a Warehouse Supervisor to oversee the daily warehouse operations. This position will also focus on process improvement, employee betterment, and increased customer satisfaction. Responsibil...

20h ago

Go to Apply

Nurse Practitioner - Pulmonology

UnityPoint Health • Waterloo, IA • 22h ago

Hospital & Medical

Area of Interest: Advanced Practice Nursing and Physician Assistants Job ID: 180520 Overview UnityPoint Clinic is actively recruiting for a Pulmonology Advanced Practitioner to join our team in Waterloo, IA Choose a care...

22h ago

Go to Apply

Customer Service Representative

QPS EMPLOYMENT GROUP, INC. • Waterloo, IA • 1d ago

Management & Administrative

Hours:8am-5pm QPS Employment Group is hiring a Customer Service Representative for a leading supplier of process equipment in Harlan, Iowa. This is an associate-to-hire opportunity, with a great benefits package offered...

1d ago

Go to Apply

General Warehouse Associate

Ferguson Enterprises, LLC. • Waterloo, IA • 1d ago

Manufacturing & Warehouse

Job Posting: Why Join Us? Ferguson Enterprises presents a remarkable opportunity to become part of an elite team located in Waterloo. General Warehouse Associates are key to our efficient operations. If you desire a comp...

1d ago

Go to Apply

General Warehouse Associate

Ferguson Enterprises, LLC. • Waterloo, IA • 1d ago

Manufacturing & Warehouse

1d ago

Go to Apply

Health Market Department Manager

Hy-Vee Food Stores • Waterloo, IA • 2d ago

Hospital & Medical

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

2d ago

Go to Apply

Administrator

UnityPoint Health • Waterloo, IA • 2d ago

Area of Interest: Management FTE/Hours per pay period: 1.0 Department: Administration- WL Shift: M-F 8 am - 4:30 pm Job ID: 180356 Overview Clinic Administrator - Waterloo Community Cancer Center The Clinic Administrator...

2d ago

Go to Apply

Manufacturing Engineer

Actalent • Waverly, IA • 2d ago

IT & Engineering

Description Key Responsibilities - Provide design-for-manufacturability and design-for-assembly (DFM/DFA) input for new product development - Define and optimize assembly processes, including materials, tooling, fixturin...

2d ago

Go to Apply

Security Officer - Flex Patrol

Allied Universal • Waterloo, IA • 2d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.