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Administrator

UnityPoint Health • Waterloo, IA • 10h ago

Area of Interest: Management

FTE/Hours per pay period: 1.0

Department: Administration- WL

Shift: M-F 8 am - 4:30 pm

Job ID: 180356

Overview

Clinic Administrator - Waterloo Community Cancer Center

The Clinic Administrator is responsible for the operational performance in a medical office practice and infusion center, and monitors the activities of all office operations components to ensure the clinic meets its objectives. Advises and seeks consent from the organization's leadership team to coordinate and manage the activities in the clinic. Will manage a team of onsite and hybrid employees.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. ? Here are just a few: ???

Expect paid time off, parental leave, 401K matching and an employee recognition program .

Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. ?

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Departmental Support

Full authority over daily operations.

Possess in-depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.

Provide leadership within the clinic and infusion center they are supporting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.

Oversee of the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.

Financial Management

Responsible for financial operations of the clinic and infusion center, including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.

Strategic Planning

Be aware of what is happening in clinic/infusion center and the organization by attending clinic/infusion center site lead meetings, reading emails and regularly checking information on the organization's intranet site.

Relationship Building

Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, team work and staff development.

Act as a liaison between physicians/providers and the organization's leadership team to achieve effective communication and optimal operational processes.

Partnering with associate medical director and director on provider performance and talent management

Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs.

Qualifications

Bachelor's degree required OR a combination of education and experience.

Business and/or health care management degree preferred.

Preferred Master's degree in business or health care management.

2-3 years of leadership experience

Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.

Clinical operations experience preferred.

Preferred experience in personnel management, facility management, financial management, budgeting and computers are preferred.

Preferred knowledge and experience with process improvement.

Strong interpersonal skills.

Strong computer skills.

Strong supervisory and leadership skills.

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