Guest Service Agent

Drury Hotels • Pittsburgh, PA • 2h ago

Property Location:745 Grant Street - Pittsburgh, Pennsylvania 15219You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel resultsWork-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025What you will do:Serve as the happy, helpful face of our hotel to guests entering and departing our front door.Ensure exceptional, positive experiences for our diverse team members and guests.Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications.Warm and friendly manner in relating to and interacting with the publicDemonstrated attention to detail while handling multiple tasks simultaneouslyFamiliarity with handling money, making change, and using office machines in day-to-day activitiesAbility to speak and receive direction (written and verbal direction) in EnglishWillingness and ability to work alone as scheduledRise. Shine. Work Happy.Hiring Immediately!At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

Similar Jobs

Supplier Account Manager

GE Aerospace • Imperial, PA • 1h ago

Management & Administrative

Job Description Summary Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, c...

1h ago

Go to Apply

Manager, Supply Chain

Duquesne Light Company • Pittsburgh, PA • 7h ago

Management & Administrative

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and su...

7h ago

Go to Apply

Immigration Services Officer

Citizenship and Immigration Services • Pittsburgh, PA • 9h ago

Management & Administrative

Summary Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Immigration Services Officer, you will adjudicate complex and precedent...

9h ago

Go to Apply

Relief Account Sales Manager

Keurig Dr Pepper • Pittsburgh, PA • 10h ago

Management & Administrative

Job Overview: Relief Sales Manager for Greater Pittsburgh, PA Hiring Immediately The Relief Sales Manager is responsible for up-selling and fulfillment/replenishment, focusing on execution and merchandising. This person...

10h ago

Go to Apply

Administrative Assistant

Robert Half • Pittsburgh, PA • 20h ago

Management & Administrative

Description We are looking for a detail-oriented and proactive Administrative Assistant to join our team in Pittsburgh, Pennsylvania. This Contract to permanent position provides an excellent opportunity to contribute to...

20h ago

Go to Apply

Customer Service Representative

Fire Fighter Sales & Service Co. • Warrendale, PA • 1d ago

Management & Administrative

Job Summary: The Customer Service Representative plays a key role in ensuring excellent customer service by efficiently scheduling and dispatching service technicians to customer sites. This position is responsible for m...

1d ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Pittsburgh, PA • 1d ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

1d ago

Go to Apply

Lead Purchasing Agent

Veterans Affairs, Veterans Health Administration • Aspinwall, PA • 1d ago

Management & Administrative

Summary The position serves as a Lead Purchasing Agent for the Logistics Service in the Pittsburgh Veteran Affairs Health Care System (VA HCS) and supported catchment area Responsibilities The Lead Purchasing Agent is re...

1d ago

Go to Apply

Summer Customer Service Representative Float- Chippewa Twp. - Beaver Falls, PA

WesBanco Bank • Beaver, PA • 1d ago

Management & Administrative

Reference #: 5001187375400 Back Summer Customer Service Representative Float- Chippewa Twp. 21-9054 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work...

1d ago

Go to Apply

Summer Customer Service Representative Float- Center Township - Monaca, PA

WesBanco Bank • Monaca, PA • 1d ago

Management & Administrative

Reference #: 5001187744300 Back Summer Customer Service Representative Float- Center Township 21-9069 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will wo...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.