Enterprise Technical Sales Manager, NORAM

Meta • Seattle, WA • 2h ago

Summary:

Meta is seeking an experienced and highly adaptable sales leader with demonstrated success driving enterprise-level technical sales. This leader will own and grow a consultative sales team focused on unlocking the potential of Business Messaging and AI capabilities to take millions of businesses to an Agentic future.This leader will be creative, strategic and work cross-functionally to develop scalable solutions for clients and build high-performing teams. They will be a self-starter who thrives in ambiguity, possesses enterprise and technical design sales experience - preferably in driving growth and consumption for SaaS solutions in a multi-product environment - and who is an effective coach with a bias for action. This role will primarily serve mid and large-sized clients in NORAM.

Required Skills:

Enterprise Technical Sales Manager, NORAM Responsibilities:

Build, lead, and mentor an industry-leading consultative sales team serving enterprise clients, acting as a player/coach to drive both long-term growth and immediate results

Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth goals across a diversified book of business

Increase the effectiveness of the team by recognizing opportunities for new approaches, identifying winning strategies, and scaling insights across the organization

Develop and implement best practices for client interaction, sales, services, and product implementation based on client learnings

contribute to global playbooks and guides

Develop and present compelling value propositions, business cases, and commercial structures that drive measurable outcomes for clients

Drive strategic business and technical conversations to unlock access to multiple client stakeholder budgets

Build executive-level client relationships across business, technical, customer experience, and marketing stakeholders

act as a trusted advisor to help clients transform their business

Lead cross-functional efforts with In-Market teams, Global Regions, Product, Business Development, Marketing, Operations, Engineering, Policy, and Legal to optimize client efforts and shape support for unique client needs

Develop strategies to drive client growth, including prospecting initiatives, competitive displacement, risk mitigation, and blocker removal

Demonstrate thought leadership in the customer experience industry by participating in industry conferences and presenting to executive-level audiences

Minimum Qualifications:

12+ years of enterprise sales experience

5+ years of people management experience, leading, mentoring, and coaching direct reports

Executive presence, and experience building trust with decision makers and articulating business value at the highest levels

Proven track record of meeting revenue targets and driving revenue growth with both emerging opportunities and established partnerships

Analytical and problem-solving experience with large-scale systems

Experience operating effectively across multiple teams with demonstrated critical thinking and thought leadership

Experience using data to craft strategy and drive decision-making

Communication and presentation skills with an emphasis on translating insights, product information, and data into client value

Bachelor's degree

Preferred Qualifications:

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Demonstrated ongoing AI skill development (e.g., prompt/@context engineering, agent orchestration) and staying current with emerging AI technologies

Experience driving growth and consumption for SaaS solutions in a multi-product, consultative sales environment

Experience managing highly sensitive and confidential processes

Experience managing Policy and Legal stakeholders

Experience selling conversational AI and/or Agentic AI solutions

Public Compensation:

$177,000/year to $247,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereo@types, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

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