Who We Are
Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means "skin-mind same root"-an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.
Job Summary
The Director, Supply Chain Planning will lead supply execution processes that support Tatcha's global product availability and operational performance. This role oversees supply planning, manufacturing coordination, production planning, and inventory strategy across our global network.
You will operate at the center of Tatcha's supply chain, partnering closely with Demand Planning, Commercial, Product Development, Sourcing, Logistics, and Finance teams to translate business priorities into executable supply and production plans. This role is responsible for aligning demand signals with manufacturing capacity, optimizing inventory investments, and ensuring reliable product availability across channels.
In addition to operational leadership, this role will advance the maturity of our planning processes, systems, and analytics to support continued growth. You will drive cross-functional alignment, improve planning responsiveness, and strengthen the connection between demand signals and supply execution.
This is a highly visible leadership role that combines strategic thinking with operational rigor. The successful candidate will bring strong analytical instincts, deep supply chain experience, and the ability to build scalable processes that support a fast-growing global brand.
Key Responsibilities
Supply Planning
Translate demand signals into executable supply, manufacturing, and inventory strategies while balancing capacity constraints, service levels, and inventory targets
Drive cross-functional alignment across demand planning, sourcing, manufacturing partners, logistics, finance, and commercial teams to support product availability and business objectives
Ensure operational readiness for product launches, promotions, and key commercial initiatives through strong cross-functional coordination and planning discipline
Continuously improve planning processes, governance, and decision-making frameworks to increase speed, accuracy, and agility across the end-to-end supply chain
Manufacturing & Production
Lead supply and production (e.g., MRP, MPS) planning across Tatcha's global manufacturing network, aligning production schedules, inventory targets, and demand requirements in close partnership with sourcing and manufacturing team
Manage trade-offs across service levels, production efficiency, lead times, and working capital while balancing volume purchasing advantages against target weeks of supply (TWOS)
Monitor manufacturing capacity, material availability, and supply risks across contract manufacturers and suppliers, proactively addressing disruptions and improving end-to-end visibility and coordination
Navigate tariff volatility and geopolitical dynamics while optimizing the company's global supply strategy and manufacturing footprint
Inventory & Performance Management
Own the strategy and performance of inventory across finished goods and components, balancing service levels, supply reliability, and working capital efficiency
Define and track key supply chain metrics including inventory health, forecast alignment, and supply plan performance, developing dashboards and reporting frameworks that improve visibility and decision-making
Drive initiatives that improve inventory turns, reduce excess and obsolete inventory, and strengthen overall supply chain efficiency
New Product Development (NPD) & Commercialization
Partner cross-functionally to ensure successful product launches by integrating supply chain strategy into the end-to-end product development lifecycle
Lead supply chain readiness for all new product launches, ensuring alignment across Product Development, Sourcing, Manufacturing, Logistics, and Commercial teams
Identify and mitigate risks related to materials, capacity, lead times, and scalability to ensure on-time, in-full launches
Drive clear decision-making across trade-offs (cost, speed, quality, and complexity) during development and pre-launch phases
Ensure smooth transition from launch to steady-state operations through strong planning discipline and cross-functional coordination
Planning Systems & Capability Building
Strengthen planning capabilities through improved analytics, system utilization, and scalable processes that enable more data-driven decision-making
Advance planning tools, automation, and reporting frameworks to support Tatcha's continued global growth and increasing operational complexity
Team Leadership & Development
Build, lead, and develop a high-performing team across supply planning, production planning, and inventory management, setting clear goals and performance expectations
Provide ongoing feedback, mentorship, and development opportunities to strengthen both functional expertise and leadership capabilities
Elevate team performance through improved processes, accountability, and adoption of best practices
Foster a culture of ownership, collaboration, and continuous improvement across the team and cross-functional partners
Identify and develop future leaders, building a strong talent pipeline to support organizational growth
Drive clarity in roles, decision rights, and ways of working to improve team effectiveness and cross-functional alignment
Qualifications
Bachelor's degree in Supply Chain, Engineering, Finance, Economics, or a related quantitative field (MBA preferred)
12+ years of experience in supply chain planning, manufacturing operations, or supply chain strategy within complex global supply chains
Experience leading integrated planning functions spanning planning, production, and inventory management
Strong understanding of Asian manufacturing networks, contract manufacturing environments, and globally distributed supply chains
Strong communication and leadership skills to lead cross functional initiatives and influence senior stakeholders across Commercial, Finance, Sourcing, and Operations
Highly analytical with strong problem solving skills and the ability to translate data into actionable insights
Experience building and scaling planning processes, systems, and operational frameworks in fast paced environments
Experience with ERP and planning tools such as NetSuite, Power BI, or similar platforms supporting supply chain planning and analytics
Must be willing to work from our San Francisco HQ a minimum of two days per week
Bonus qualifications
Experience in prestige beauty, skincare, cosmetics, or personal care industries
Experience with supply chains across Japan and China
The Details
The expected base salary range for this position is $170,000 to $180,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.
This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. #LI-BH1
Tatcha is committed to inclusion and belonging to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at careers@tatcha.com .
Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disability.
Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at careers@tatcha.com .
Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.
