Position Summary...
What you'll do...
Do you want to lead the way in redefining how we make digital assortment available to the Walmart digital customer and work for 'A People-Led, Tech-Powered Omnichannel Retailer'??
The Item Enablement team in Walmart US eCommerce is at the forefront of shaping how our items and services show up to the digital shopper, and owns the strategy and execution of how this assortment comes to life. Our mission is to make assortment available where and how the customer wants it, by harnessing the power of automation to drive efficiencies, driving platform solutions with tech and delivering incremental sales for eCommerce.
What you'll do...
As the Senior Director of the eCommerce Item Enablement team, you'll lead the Transactability business platforms responsible for digital transactability across channels, which enables the ability for customers to purchase items online, and the 'Out of Stock' item experience.? This role necessitates a unique blend of business acumen, technological expertise, creativity, and logical thinking, supplemented by an understanding of Walmart's operations across various business disciplines and divisions.?
You'll be a great fit for this role if you enjoy balancing real-time execution and short term delivery with longer term roadmap development, have a proven track record of breaking new ground by leading with a 'what needs to be true' mentality, and building new approaches, and driving results through a blend of creative thinking, problem solving and rolling up your sleeves. You will also have experience leading large, matrixed teams, driving collaboration, and providing leadership, development, and support.?
You'll sweep us off your feet if...
You're a visionary ?constantly looking for ways to set us apart from the competition, driving new and enhanced backend functionality to make the shopping experience easy and convenient.?
You excel leading with data and insights ?to make informed and impactfuldecisionsand you have the acumen to translate complex data into actions and improvements.?
You have a technical bent and loveleveragingdata science to automate complex and multi-faceted problems towards ease and simplicity.??
You understand how customers shop online ?and use strategic thinking and innovation to create seamless backend platform decisions to enable their experience.?
You have an incredible focus on operational excellence ?and getting the fundamentals right and canidentifyopportunities for efficiency and improvement.?
You're a leader who can build trust quickly and can lead by influence , creating impact through partnership as well as ownership.?
You ? believe in and prioritize the collective success ?of the team while balancingseemingly conflictingenterpriseobjectivesand metrics, and are quick to jump in, help, mentor, and coach your fellow team members.?
You'll make an impact by...
Telling a story with data - You'll identify key transactability trends and root cause analysis, define the department's executive story-telling roadmap, and use key functionalities like item publishing, offer listing, and eligibility to enhance the customer journey on our site, enabling items with enhanced automation to win customers' hearts and minds.?
Being a change champion - ?You'lldrive digital transformation through continuous improvement,adoptionsofnew technologyand digital disruption.You'llalsodemonstratecuriosity with a growth mindset, fostering an environment that supports learning, innovation, and intelligent risk-taking; andyou'llexhibitresilience in the face of setbacks.?
Monitoring backend platform health and performance through analytics and key metrics - You'lloversee the development of transactability metrics and dashboards tomonitorplatform health,providingstrategic insights to internal stakeholders to influence the overall direction of platform decisions for the site.?
Operating with excellence ? - ?You'llland the fundamentals and help scale best-in-class efficient workflows, processes, and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills,knowledgeand performance.?
Becoming an invaluable strategic partner to internal stakeholders - You'lladvise on and partner with various internal teams to improve processes,identifyopportunities, and scale best practice and governance, driving continual assessment and improvement of the sitebackend'sstrategic direction and execution.?
Building a high performing, best in industry team - You'lldevelop and implement strategies to attract andmaintaina highly skilled and engaged workforce by recruiting, selecting, and developing talent.You'llsupport mentorship, team development, and succession planning and will implement strategies and initiatives that attract andretaindiverse and inclusive talent, embracing diversity in all its forms and actively supportingdiversitygoal programs.?
Living our values - You'llact as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.You'llmodel Walmart values to foster our culture, holding oneself and others accountable.You'llmaintainand promote the highest standards of integrity, ethics, and compliance.?
Minimum Qualification:?
Bachelor's degree in business, information systems, or relatedfield. ?Advanced degree and 6 years' experience in technology operations or related field OR 8 years' experience related field.
Strong and effective?cross?communicationskills(Up/Down/Peers)?and a results-driven?mindset.
Ability to select, lead, and develop a team of future leaders.
Analytical and process-oriented, comfortable making data-driven decisions.
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary.
Knowledge of?Merchandising ,?Supply Chain, and Operations processes, SEO, SEM, Item Catalog, and Point of Sale systems.
Preferred Qualifications
10+ years related experience in Information Systems, Data & Analytics, Merchandising, TechnologyOperationsor relatedfield.?
MastersDegree in Business, Information Systems, or related field.?
6+ yearsdemonstratedexperience managing a team and managing a P&L / technology budget.?
6+ years of experience inconsumer-focused e-commerce environment.?
Strong customer obsession focused on leveragingrules baseddecisions to improve the experience for customers.?
Demonstrated ability to lead the development of business requirements for data science, technologyproductand engineering.?
Assertive,adaptableanddemonstratesinitiative in a fast-paced environment with competing priorities.?
Empathetic, authentic leader willing to put the team's needs at the center - a well led team, exceeding customer expectations.??
Excellent communication, presentation, and interpersonal skills, with the ability to articulate technical concepts to non-technicalexecutive?stakeholders.?
Experience in change management, organizational transformation, and driving cultural changeleveragingdata-driven decision-making.?
Strong analytical and problem-solving skills, with the ability to think strategically anddriveresults in a fast-paced environment.?
The above information has been designed to indicate the general nature and level of work performed in the role.?It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years' experience inproject management, program management, program operations, or related area.Option 2: 9 years' experience in project management, program management, program operations, or related area.4 years' supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
