About Astellas
Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.
Are you driven to make a real difference in the lives of patients?
We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.
Purpose & Scope
The ALSC Operations Manager serves as the primary operational partner and right-hand to the ALSC Operations Head, providing leadership and execution support for day-to-day site operations at the Astellas Life Sciences Center (ALSC) in Cambridge, Massachusetts. This role is responsible for translating site strategy into operational action, ensuring smooth daily operations, issue resolution, and cross-functional coordination across facilities, laboratories, IT, EHS, and administrative services.
The Operations Manager acts as a key integrator across site functions, enabling operational continuity, workforce productivity, and a safe, compliant, and well-functioning work environment.
Responsibilities and Accountabilities:
Day-to-Day Site Operations & Execution
Serve as the primary operational lead for daily ALSC site activities, ensuring issues impacting employees, laboratories, and shared spaces are identified, prioritized, and resolved efficiently.
Act as the day-to-day decision support and escalation partner to the ALSC Operations Head, managing operational matters on their behalf as needed.
Maintain situational awareness of site conditions, staffing, activities, and risks to ensure uninterrupted operations.
Serve as backup to the Office Coordinator, providing coverage and continuity for core office services and administrative workflows as needed.
Governance, Communications & Documentation
Support and facilitate Governance Committee (GC) meetings, including agenda development, preparation of presentation materials, meeting coordination, and drafting and distribution of meeting summaries and action items.
Maintain ALSC SPS content and draft and distribute site-wide and targeted internal communications.
Review, maintain, and update ALSC site policies, SOPs, templates, and shared operational documentation.
Track meeting action items and follow up with responsible stakeholders to ensure timely closure.
Meetings, Events & Executive Support
Support R&D leadership, CxO, and site meetings, including logistics, agendas, catering, restaurant reservations, and transportation arrangements.
Support site visitors, delegations, and leadership visits, including badging, agendas, and space planning.
Support educational, corporate branding, and social events, including logistics, invitations, agendas, setup, and breakdown.
Track and manage shared resources, including conference rooms, equipment bookings, and office supplies.
Financial & Vendor Support
Support the ALSC Operations Head with budget management, including tracking inputs, vendor reconciliations, and periodic financial reviews.
Proactively communicate and partner with key stakeholders, including Finance, Legal, HR, Ethics & Compliance (E&C), Procurement, and other functional leaders, to support budget planning, financial governance, contract alignment, and compliance requirements.
Oversee and support P-card management, including appropriate use, reconciliation support, documentation review, and coordination with Finance to ensure adherence to company policies.
Assist with vendor onboarding, quote review, PO creation, and purchase requests, in coordination with Finance and Procurement.
Provide administrative and operational support related to vendor contracts, service engagements, and ongoing vendor relationships.
Onboarding, Offboarding & Workforce Support
Support employee onboarding and offboarding activities, including coordination of accounts, equipment, access, and space setup with relevant teams.
Coordinate operational readiness to ensure a smooth employee experience during transitions.
Issue Management, Safety & Business Continuity
Oversee intake, tracking, and follow-up of operational issues and risks, supporting root-cause identification and corrective actions.
Maintain strong collaboration with EHS to support site safety initiatives, incident response, inspections, and compliance activities.
Support business continuity and emergency preparedness, including coordination during weather events, facility disruptions, or safety incidents.
Assist with issuing site-wide operational and safety communications as directed by the ALSC Operations Head.
Special Projects & Strategic Support
Support execution of cross-functional initiatives and special projects as assigned by the ALSC Operations Head.
Provide analytical, organizational, and coordination support for reports, summaries, and status updates to site leadership.
Required Qualifications:
Bachelor's degree in Business, Operations, Life Sciences, or a related field, with a minimum of 5 years of relevant experience supporting operations in a regulated or complex site environment.
Demonstrated experience supporting day-to-day site operations in a life sciences, pharmaceutical, or similarly regulated setting.
Strong working knowledge of operational governance, budgeting support, vendor coordination, and cross-functional collaboration.
Proven ability to partner effectively with Finance, Legal, HR, Ethics & Compliance (E&C), Procurement, EHS, IT, and Facilities. Excellent written and verbal communication skills, with experience preparing site-wide communications, leadership materials, and meeting documentation.
Strong organizational skills with the ability to manage multiple priorities, track action items, and follow through to completion.
Demonstrated ability to exercise sound judgment, maintain confidentiality, and operate effectively with limited direction. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and collaboration platforms (e.g., Teams, SharePoint).
Preferred Qualifications:
BA/BS degree.
Experience serving as a right-hand or deputy role to a senior operations or site leader. Prior experience supporting site governance forums (e.g., Governance Committees, leadership meetings, working groups).
Experience with budget tracking, P-card oversight, vendor PO processes, and financial reconciliations.
Familiarity with laboratory and office site operations, including access control, visitor management, shared spaces, and event logistics.
Experience supporting onboarding and offboarding processes in coordination with HR, IT, Facilities, and Security.
Demonstrated ability to support cross-functional initiatives and special projects in a fast-paced, highly collaborative environment.
Location and Working Environment
This position is based in Cambridge, MA and requires a daily onsite presence at the Astellas Life Sciences Center (ALSC) to effectively support day-to-day site operations and leadership needs. The role operates in a highly collaborative office and laboratory environment, requiring frequent interaction with site leadership, employees, contractors, and cross-functional partners. Occasional flexibility outside standard business hours may be required to support site events, leadership meetings, or operational needs.
What awaits you at Astellas?
Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide. Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare.
A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions.
Our Organizational Values and Behaviors
Values: Innovation, Integrity and Impact sit at the heart of what we do.
Behaviors: We come together as 'One Astellas' , working with courage and a sense of urgency . We are outcome focused and consistently take accountability for our personal contribution.
Salary Range
$93,100 - $133,000 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations)
Benefits:
Medical, Dental and Vision Insurance
Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down
401(k) match and annual company contribution
Company paid life insurance
Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
Long Term Incentive Plan for eligible positions
Company fleet vehicle for eligible positions
Referral bonus program
LI-SS
Category Quantitative Sciences & Evidence Generation
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
