Information Technology Specialist

Veterans Affairs, Inspector General • Washington, DC • 1h ago

Summary OIG is organized into six operational units: the Immediate Office of the Inspector General, Office of the Counselor, Office of Audits and Evaluations, Office of Healthcare Inspections, Office of Investigations, and Office of Management and Administration. In addition to the Washington, DC, headquarters, OIG has offices located in more than 60 locations throughout the country. Responsibilities The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. Administers, develops, delivers, and supports information technology systems and services which require knowledge of IT principles, concepts, and methods. Acts as a liaison between OIG and Office of Information & Technology personnel. Supports Infrastructure components including wide area networking and converged technologies to include managing connectivity to OIG Offices, managing OIG wide area network, telecommunications (phone lines, data, and voice circuits) Video conferencing technologies, wireless network, and universal network services such as infrastructure applications (CiscoWorks, WhatsUp Gold, Dell Open Manage, etc.) Provides all OIG customers a single point of contact for all Information Technology questions, support, and communication. The OIG IT Support Team handles all IT incidents and problems, IT asset management, and maintain IT assets inventory. Requirements Conditions of Employment This opportunity is also open to the general public under Announcement 26-VAOIG-12912436-P. Please refer to that announcement for details on open period, eligibility, and how to apply. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your re´sume´. Key Requirements: Click "Print Preview" to review the entire announcement before applying. Must be a U.S. Citizen or U.S. National. - A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period. - Must successfully complete a background investigation. - Public Trust - Background Investigation will be required. - If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. - Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. - Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. - Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. Qualifications You must meet the following requirements within 30 days of the closing date of this announcement. For the GS-09, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience or General experience for this position includes: Assisting with system software deployment; AND Assisting with security software implementation within the local infrastructure boundary ; AND Assisting with network services optimization, operation, recovery services. OR You may qualify with a master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree. To be qualifying, your degree must be in computer science, information science, information systems management, mathematics, statistics, operations research or engineering, or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Attach a copy of transcript or list of college courses designating semester or quarter hours earned to ensure proper credit. In addition to meeting specialized experience, applicants must also show proficiency in 1) attention to detail, 2) customer service, 3) oral communication, and 4) problem solving. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-09, you must have been at the GS-07 level for 52 weeks. Time After Competitive Appointment: Candidates who are current Federal employees serving on a nontemporary competitive appointment must have served at least three months in that appointment. Education The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education Additional Information - We may select from this announcement or any other source to fill one or more vacancies. Applicants who apply for this position may be considered for other positions within the Office of Inspector General that require the same knowledge, skills, and abilities. - This is a non-bargaining unit position. - We offer opportunities for flexible work schedules. - Office assignment may be at one of the locations listed on the announcement subject to availability and OIG management discretion.

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