Financial Counselor

Corewell Health • Grand Rapids, MI • 9h ago

Job Summary

The Financial Counselor assists patients and family members in financial interactions related to their health care expenses. By establishing relationships, they serve as a patient advocate and educator in order to assist in navigating through available resources to fund their health care expenses. The Financial Counselor works closely with clinical providers (i.e. physicians, case managers, executive administrators) to provide financial guidance that will support the clinical needs of our patients throughout the Spectrum Health delivery system.

Essential Functions

Conducts in-person interviews and consults with patients and their families, which may include travel to multiple locations or home visits.

Acts as the liaison between the patient and intake, registration or clinical staff, as well as outside organizations, on matters related to assisting the patient with securing a funding source.

Investigates and makes recommendations on complex cases to secure third party funding sources including, but not limited to Medicaid, Medicare, auto, workers' compensation, COBRA, crime victims compensation, access to insurance exchange, liability coverage and grants.

Participates in continuing education in order to stay current on relevant patient funding sources, Financial Assistance Policies, and Patient Financial Interaction Best Practices.

Acts as the liaison between the price estimator and the patient.

Responds to patient inquiries and provides on-site consultation and support as a liaison for billing, collections and denial management questions as needed, which may include collecting patient deposits or setting up payment arrangements if requested by the patient.

Communicates and collaborates with patients and their families to resolve financial barriers to care.

Evaluates qualification for financial assistance which may include Propensity to Pay evaluation and/or completion of the application process.

Qualifications

Required

High School Diploma or equivalent

2 years of relevant experience health care revenue cycle or equivalent, customer service, medical billing/third party payers, Microsoft Office, financial/mathematical skills, or business office experience

Preferred

Associate's Degree customer service, health services, health care administration, information technology, business or accounting

CRT-Application Counselor (CAC) - CMC Centers for Medicare & Medicaid Services 60 Days

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment @type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Patient Registration Remote - Corporate

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

Hours of Work

8:30 a.m. to 5 p.m.

Days Worked

Variable Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Legal Assistant (Office Automation)

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Grand Rapids, MI • 5d ago

Legal & Paralegal

5d ago

Go to Apply

Financial Guidance Counselor (Loss Mit)

Fifth Third Bank, N.A. • Grand Rapids, MI • 5d ago

Legal & Paralegal

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision the Fi...

5d ago

Go to Apply

Financial Guidance Counselor

Fifth Third Bank, N.A. • Grand Rapids, MI • 1w ago

Legal & Paralegal

1w ago

Go to Apply

Substance Abuse Counselor

Quantum Mental Health Wellness Center • Wyoming, MI • 1w ago

Legal & Paralegal

Virtual Substance Use & Mental Health Therapist (CAADC with LLPC, or LPC) Location: {#location section-id="15jc1gi" data-start="311" end="329"} Remote (Must be licensed in Michigan) Job Type: {#job-@type section-id="...

1w ago

Go to Apply

Paralegal - Real Estate

Meijer • Grand Rapids, MI • 1w ago

Legal & Paralegal

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.