Operador de Control de Monitores y Mando Bilingue

Allied Universal • San Juan, TX • 1d ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Command Center Operator Bilingual. The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator serves as a central liaison between field personnel, supervision, and operations leadership to ensure scheduling accuracy, contract compliance, and real-time response to operational needs.

RESPONSIBILITIES:

Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage

Monitor and respond to incoming calls, alarms, and operational communications

Serve as a liaison between field personnel, supervisors, and management

Accurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)

Provide guidance to security personnel during routine and emergency situations

Maintain confidentiality of employee, client, and operational information

Handle (without delay) complaints and unusual/critical event information

Responsible for Portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock-in/clock-out compliance and seamless alignment between client and Allied schedules

Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements

Performs compliance code entry across the portfolio and issues completion certificates directly to employees

Pay Rate per hour: $13.06

QUALIFICATIONS (MUST HAVE):

High School diploma or equivalent

Minimum one (1) year experience in scheduling or operations support

Strong organizational skills and the ability to manage multiple tasks simultaneously

Excellent verbal and written communication skills

Ability to remain calm, professional, and solution-focused under pressure

Proficiency with Microsoft Office applications

High attention to detail with consistent documentation accuracy

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment

BENEFITS:

401k plans for full-time positions

Schedules that fit with your personal life goals

Ongoing paid training programs and career growth opportunities

Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1547183

Location: United States-Texas-San Juan

Job Category: Administrative

Similar Jobs

Production Supervisor/Lead Team Coach/Innovation-Afterburners-Endeavor (1st Shift)

GE Aerospace • McAllen, TX • 5h ago

Retail & Hospitality

Job Description Summary Job Description Summary Perform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Impacts departmental operations and responsible...

5h ago

Go to Apply

Merchant Services Account Executive - Business Banking

PNC • McAllen, TX • 6h ago

Finance, Accounting & Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to...

6h ago

Go to Apply

Ground Based Operational Surveillance System (GBOSS) Field Service Representative

General Dynamics Information Technology • McAllen, TX • 22h ago

Management & Administrative

Req ID: RQ217277 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Skills: Hardware Configurations,Operations,Syste...

22h ago

Go to Apply

Account Manager Supply

Trane Technologies • Edinburg, TX • 22h ago

Management & Administrative

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane...

22h ago

Go to Apply

Surveillance Investigator

Allied Universal • Edinburg, TX • 1d ago

Company Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in i...

1d ago

Go to Apply

Recepcionista de Seguridad Bilingue en Edificio / Oficina

Allied Universal • San Juan, TX • 1d ago

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

1d ago

Go to Apply

Operations Management Leadership Program (OMLP) - US - 2027 Start

GE Aerospace • McAllen, TX • 1d ago

Management & Administrative

Job Description Summary Are you ready to see your future take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems f...

1d ago

Go to Apply