Business System Analyst (DVI RSS)

LUXOTTICA OF AMERICA INC • Brooklyn Park, MN • 1h ago

Requisition ID:921567 Store #:E00262 Prod Mgt - Ntwk Opt FIELD Position:Full-Time Total Rewards:Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The Business System Analyst for DVI RSS support will troubleshoot and solve issues with the DVI LMS system, educate and train staff, create SOP's, maintain and update the DVI system and the surrounding processes. MAJOR DUTIES AND RESPONSIBILITIES Upgrades, maintains, and supports the DVI system and assists users with questions and problems Helps perform systems backups, installs patches and new releases. Creates reports from the DVI system for manager's use Supports operations by troubleshoots processing issues and extracting pertinent information from DVI. Deploy technical solutions that will support management proposals and project requests Troubleshoots problems jobs and modifies DVI logic to optimize equipment utilization Ensures that the DVI system communicates with all other company software platforms and provide missing data when those systems fail. Works with IT to install and troubleshoot all necessary DVI software and appropriate settings. Problem solve all issues with DVI software which may require assistance from teammates and/or DVI.. Availability and willingness to solve issues at anytime and plan ahead when being available is not possible. Support and implment new product launches into the labs at the guidance of the new product development team. Support Operations to ensure the DVI LMS is setup and maintained to maximize the laboratories efficencey.. Identify roadblocks in process and balance requests to ensure timely implementation Report on project progress in a clear, consistent and concise manner Communicate and work effectively with teams to escalate any issues. Suggest and create improvements and process efficiencies when identified Follow process after implementation to ensure the outcomes are as expected and troubleshoot unexpected results Create SOPs to document new processes as created Able to work on several projects at once. Other duties as assigned BASIC QUALIFICATIONS Experience in the optical industry highly regarded Above average IT/PC knowledge. Experience with Excel and other Office programs. Some operations/manufacturing background PREFERRED QUALIFICATIONS Analytical, problem solving and decision making skills Ability to communicate effectively and professionally in verbal and written form to all management levels Knowledge of IT Systems Ability to work with others from different functional areas and levels within and outside the organization Self-motivated with ability to multi-task on a broad range of assingments This posting is for an existing vacancywithin our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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