Watch Administrator (2026-0074)

Acclaim Technical Services • Chantilly, VA • 4h ago

Acclaim Technical Services, founded in 2000, is a leading cyber operations, intelligence solutions and operations, network infrastructure, engineering and business enablement and enterprise operations company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

We are actively hiring a Watch Administrator with TS/SCI clearance and polygraph working in Chantilly, VA. The qualified candidate will provide support to a telephone and trouble ticket oriented "Service Desk" in support of a customer's mission-oriented IT infrastructure. The candidate will support the Network and Server Infrastructure, and initial troubleshooting on LAN & WAN voice and data telecommunications plus the supporting applications and services.

RESPONSIBILITIES

Provide tiered troubleshooting and problem solving using on-the-job experience, documentation (SOPs), knowledge bases, and deployed network and IT management tools.

Serve as liaison between the end users / customers and Sr. technical staff if problems are escalated.

In addition to service desk related work activities, the candidate may be requested to process routine customer work orders (adding routes, adding system accounts, etc.).

Monitor system alerts using various proprietary applications on multiple networks.

Identify and document alerts using the ticketing system and notification emails. Escalate issues to Tier 2/3 and provide troubleshooting assistance.

Manage user accounts (account creation, permission modification, enabling/disabling, and password resets using Active Directory).

REQUIRED EDUCATION & EXPERIENCE

This position is for a 12-hour shift (6AM to 6PM or 6PM to 6AM, 3/4 days per week, including weekends and holidays)

Skills:

Windows Server 2016/2019

Windows 10

Linux (CentOS, RedHat, Ubuntu, Debian)

VMware (vSphere)

Storage (Disaster recovery, replication) concepts

Networking (routing and switching, firewalls, load balancing, DNS, DHCP)

Active Directory

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.

Similar Jobs

ServiceNow Developer SME

V2X • Chantilly, VA • 3h ago

Management & Administrative

Overview V2X is seeking a ServiceNow Developer SME who will design and develop applications software and systems in the ServiceNow Platform. Responsibilities Responsibilties: Collaborate with teammates in the planning, d...

3h ago

Go to Apply

Junior Management Analyst

GAP Solutions Inc • Washington, DC • 3h ago

Management & Administrative

Position Objective: Provide analytical, administrative, and operational support to program staff and leadership in support of mission activities. Assist with program coordination, documentation, reporting, and general pr...

3h ago

Go to Apply

Environmental Health Specialist II

Fairfax County Sheriff's Office • Fairfax, VA • 3h ago

Hospital & Medical

Environmental Health Specialist II Print ( https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5279370 ) Apply ? Environmental Health Specialist II Salary $65,474.66 - $109,124.29 Annually Location FAIRFAX...

3h ago

Go to Apply

Customs & International Trade Tax - Senior Manager

PwC • Washington, DC • 4h ago

Finance, Accounting & Banking

Specialty/Competency: Customs & International Trade Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in tax services focus on providing advice and guidance to cli...

4h ago

Go to Apply

Supply Chain Risk Management Analyst, Senior

BOOZ, ALLEN & HAMILTON, INC. • Washington, DC • 4h ago

Management & Administrative

Supply Chain Risk Management Analyst, Senior The Opportunity: As a Supply Chain Risk Management Analyst, you will play a critical role in strengthening our defense logistics and production capabilities by identifying, ev...

4h ago

Go to Apply

Defensive Cyber Analytic Solution Engineer

BOOZ, ALLEN & HAMILTON, INC. • Arlington, VA • 4h ago

IT & Engineering

Defensive Cyber Analytic Solution Engineer The Opportunity: Ever-expanding technology like IoT, machine learning, and artificial intelligence means that there's more structured and unstructured data available today than...

4h ago

Go to Apply

Principal, Systems and Infrastructure Engineer, AI Security & Agentic Systems

Walmart • Herndon, VA • 4h ago

IT & Engineering

Position Summary... As a Principal Software Engineer on our AI Security team, you will be a hands-on technical leader helping shape how we build, secure, and scale AI systems across the company. You will review and evolv...

4h ago

Go to Apply

Sr. Business Analyst - Anti-Money Laundering

Capital One • Mclean, VA • 4h ago

IT & Engineering

Sr. Business Analyst - Anti-Money Laundering As a Senior Business Analyst in the Anti-Money Laundering (AML) organization, you will develop and maintain suspicious activity detection models to safeguard Capital One from...

4h ago

Go to Apply

Active Directory Remediation Engineer - Remote or Hybrid in DC or MN

UnitedHealth Group • Washington, DC • 4h ago

IT & Engineering

Requisition number: 2352910 Job category: Technology Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly imp...

4h ago

Go to Apply

MEP Specialist 1

Actalent • Fairfax, VA • 4h ago

Job Title: MEP Specialist 3 Job Description We are seeking a Lead Electrical Superintendent with excellent computer skills and experience in the electrical field, specifically in Data Centers. The candidate should be fam...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.