Corporate IT Applications Support / CRM Administrator

System One • Pittsburgh, PA • 7h ago

Location: Pittsburgh, Pennsylvania

Type: Direct Hire

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

We are seeking a detail-oriented and service-focused IT Application Support/Administrator to support and optimize our recruiting, onboarding, HR, and payroll technology stack. This role would work closely with HR, Payroll, Billing, Finance, IT, and Operations to ensure smooth system performance and accurate data ?ow.

Key Responsibilities :

Load and manage onboarding documents and ensure accurate data entry across platforms.

Provide day-to-day user support, troubleshooting, and issue resolution.

Monitor and validate data to ensure accuracy, compliance, and consistency.

Collaborate with IT and development teams to resolve system issues and implement enhancements.

Work closely with the Billing team to set up projects for new reporting units in Intacct.

Maintain documentation for processes, con?gurations, and troubleshooting steps.

Support LMS administration, including user setup, course assignments, and reporting.

Participate in system testing for updates, patches, and new feature rollouts.

Identify opportunities to streamline work?ows and improve system utilization.

Required Skills & Qualifications :

Background in HRIS / HRMS.

Experience collaborating with cross-functional teams (HR, Payroll, Finance, IT, Operations)

Experience in supporting system integrations between ATS / CRM, onboarding, HRIS, and payroll systems.

Data analysis and reporting skills, ability to write SQL queries for data extraction and analysis

Experience working with technical teams to troubleshoot and resolve system issues

Understanding of user permissions, data governance, and system security best practices

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

M1

LI-DP1

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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