Product Support Specialist North

TEREX CORPORATION • Waukesha, WI • 7h ago

JOB REQUIREMENTS: Job Description: Position Title: Product Support
Specialist Location: North Central Territory Reporting to: Regional
Product Support Manager Travel Required: 70% This position provides a
variety of technical operating and service advice to customers using
Genie brand diesel, gas, electric, hand operated, and material lifting
equipment manufactured by the company.This position is responsible for
providing a proficient level of customer support and technical expertise
to facilitate service advice, product support, and service training to
internal and external customers. This covers the full scope of Genie
Aerial Work Platform (AWP) material and lifting equipment manufactured
by the company. This position covers the Southern Texas region and the
selected candidate must reside in South Texas - preferably in the
Houston area. Main Duties and Responsibilities Identifies and resolves
customer concerns with Terex AWP products Assists customers with their
service training needs and information Assists engineering as requested
with the improvement and development of AWP products Assists all
customers with the safe and proper operation Assist with Terex Product
Safety upon request Requires up to 70% travel (fleet vehicle provided)
in the territory of South Texas Required Qualifications Must be located
in South Texas - preferably the Houston area High school diploma or
equivalent 3+ years of related experience (field service, operations
management, product support, shop floormen, OEM support, technical
customer support, or similar) Must have strong interpersonal and
communication skills Must have strong computer skills Valid driving
license with clean driving records Knowledge of construction equipment
Preferred Qualifications Excellent problem-solving skills Great attitude
and high energy Excellent learning and training skills Can work
independently or in a team environment Detail oriented with strong
problem-solving skills The ability to manage multiple tasks despite
frequent interruptions Strong orientation towards quality, safety, and
continuous improvement Job knowledge and experience in the AWP industry,
and/or related experience in field-based customer product support
Hands-on knowledge of Genie product line is desirable Proficient in the
use of equipment, tools and technology needed to troubleshoot and repair
AWP products.(Computers, hand tools, digital devices) Proficient in and
able to demonstrate the proper and safe operation of AWP control systems
and products The salary range for this position is \$79,000 - \$90,000
annual. Pay is based on several factors including but not limited to
education, work experience, certifications, etc. If you are interested
in an open position but feel you may not meet all... For full info
follow application link. Terex Corporation is an Equal Opportunity
Employer and Affirmative Action Employer M/F/D/V. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/AFAEE9ADA5404320

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