Amazon Account Manager
Shelton, CT
We're looking for an experienced, data-driven Amazon Account Manager who excels at turning insights into growth. In this role, you will own key elements of our Amazon business, identifying opportunities driving revenue, optimizing content, partnering with Amazon external teams, and enhancing performance across the digital shelf. If you thrive in fast-paced environments, are willing to go above and beyond, love solving complex problems, and bring both analytical and creative strengths, we want to talk to you.
At i-Health (a dsm-firmenich company), consumers and brands are at the heart of all we do. We are on a mission to unlock self-care for overlooked and unspoken health needs. As leaders in our respective categories of Microbiome (Culturelle® Probiotics, Lacteol® Postbiotics) and Women's Health (AZO® intimate health and Estroven® menopause solutions), we strive to be the thought leaders and change makers, carrying the responsibility to shape the future of our categories and bring inspired, approachable science-backed solutions to our core audience of women and families. Discover more at dsmihealth.com
Your key responsibilities
Drive sales, conversion, and category growth on Amazon by identifying opportunities through competitive, category, and performance analysis.
Lead new item launch readiness, including Vendor Central setup, catalog accuracy, and resolution of operational or chargeback issues.
Manage forecasting and partner closely with cross-functional teams to ensure supply chain needs are met and demand signals are accurately reflected.
Optimize product detail pages through best-in-class content, SEO-driven copy, PXM tools, and continuous A/B testing to improve discoverability and conversion.
Translate complex sales, traffic, media, and operational data into actionable insights that influence strategy, programs, and business decision-making.
Connect media performance (Traffic, CVR, NTB, TACOS, AMC, AMS, DSP) to business outcomes and collaborate cross-functionally to proactively troubleshoot and drive growth.
We offer
Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
A chance to impact millions of consumers every day - sustainability embedded in all we do
A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability game-changers, you'll work on what's next
Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership
A culture that lifts you up - with collaborative teams, shared wins, and people who cheer each other on.
A community where your voice matters - it is essential to serve our customers well.
You bring
Bachelor's degree in Business Administration (Master's in Analytics preferred) and deep knowledge of digital content, SEO, ecommerce best practices, and PXM tools (e.g., Salsify, Syndigo).
Hands-on experience with analytics platforms such as Pacvue, Stackline, Helium10, AMC, DSP, and curiosity to explore emerging AI tools like Microsoft Copilot and Amazon Rufus.
Strong project planning, organization, and execution skills, with 2-4 years of Amazon Vendor Central experience (Seller Central a plus) and product forecasting expertise.
Advanced proficiency in Microsoft Excel and full fluency across Microsoft Office applications.
Strong analytical and problem-solving skills, exceptional attention to detail, and the ability to turn complex data into meaningful insights.
A collaborative mindset with a sense of urgency, skilled at driving alignment, resolving issues proactively, and challenging the status quo with creative, innovative thinking.
The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $100,000-$140,000.
In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.
About dsm-firmenich
At dsm-firmenich, we don't just meet expectations - we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.
Because real progress only happens when we go beyond, together .
Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.
We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.
Agency statement
We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.
