Senior Administrative Assistant

JPMorgan Chase • Chicago, IL • 2h ago

Become an integral part of the Commercial & Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As a Senior Administrative Assistant in Commercial & Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals. Fundamental requirements include management of procedures, processes, and techniques relevant to tasks such as invoice processing, document management, meeting logistics, equipment orders, and projects. Attention to detail is be essential to be proactive in executing job duties and maintaining efficient operations that support the team's success.

Job responsibilities

Welcome guests and vendors directing to rooms/office. Receive couriers and deliveries, ensure internal recipient collects as soon as possible. Ability to lift 20 lbs. and deliver packages to correct recipient

Manage the schedule for conference and meeting rooms. Coordination with internal partners i.e., facilities and business stakeholders

Troubleshoot technology in meeting rooms, coordinate catering as needed, ensuring optimal meeting experience and act as central point of contact for workplace tech, troubleshooting and raising work order tickets when required.

Exercise strict application of the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.

Handle regular activities without prompting (e.g. supply management), and advise in advance with issues or delays

Coordinate on ad hoc projects as requested

Establish and maintain strong working partnerships with direct team and other location-based colleagues

Handle dynamic and stressful situations in a professional manner while working successfully as part of a team and independently

Demonstrate ability to manage competing priorities and effective time management skills

Required qualifications, capabilities, and skills

At least three years professional experience and exceptional attendance

Advanced ability to organize with strong interpersonal, written, and oral communication skills displaying a strong proficiency in Microsoft Office

Good judgment, and proven experience interacting with senior management

Diplomacy, tact, confidentiality, and adaptability are essential

Ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

College degree is a plus

Customer Service Knowledge is essential and knowledge of the financial services industry is preferable

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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